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Elias E

Excellent Service

Review of Boro Hotel
5.0 of 5 bubblesReviewed 11 Jun 2021
My family and I stayed at this hotel while visiting New York and have nothing but good things to say. Mary, the woman at the front desk, made our stay comfortable and feel home-y. Any issues were taken care of almost immediately and kindly. 10/10 recommend staying here.
Date of stay: June 2021
Trip type: Travelled with family
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Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this review
Responded 13 Jun 2021
Thank you for taking the time to write a review on your recent stay with us. We are happy to hear that you enjoyed time with us and look forward to welcoming you back in the near future and be your home away from home when you visit New York
Regards
Boro Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 31 May 2021 via mobile

I wanted to have a hotel experience my mom said your place was nice and fake boogie I had a very nice time I like the loft look the brick walls and the balcony I will come again for my prom night we ate at the restaurant the food was ok but the room was cozy and the people were very nice to us I felt so grown up I mean very nice to me and my girlfriend

Date of stay: May 2021
Trip type: Travelled with friends
Thank M8530IOtammys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 5 June 2021

I want to thank you for taking the time to share your experience and for your gratuitous compliments to our hotel and staff. It's a joy to learn your experience was enhanced by our hotel decor and customer service.
We are looking forward to welcoming you back in the near future.

Regards
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2021 via mobile

Boro is a great low key super cool hotel . I was passing through New York and was disappointed I couldn’t stay longer to enjoy the accommodations .
The rooms were extra clean and very comfortable the bed was perfect .

Date of stay: May 2021
Trip type: Travelled solo
Thank stacyg919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 5 June 2021

We were delighted to read your recent review. We are elated to hear that you had a comfortable and pleasant stay. It delights me to be able to pass on such wonderful feedback on the team specifically the housekeeping team.
We look forward to welcoming back in the near future.
Regards
Boro Team

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Reviewed 23 May 2021 via mobile

So let me start by saying I’m not a huge fan of traveling usually, but everyone at boro made my stay lovely. Food was great the view was incredible and the staff helped with every silly request or question I had.
Mary at the front desk was really helpful in finding restaurants I would have had no idea about without her recommendation. Was only gunna stay a night but ended up staying three, I guess that means I really liked the hotel :)

Date of stay: May 2021
Trip type: Travelled solo
Thank 880judet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 5 June 2021

Thank you for your recent stay with us here at Boro Hotel! We are so glad you enjoyed your stay and was able to experience the charm of of our hotel and staff.
We do hope we will be welcoming you back in the near future.
Warmest Regards
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2021 via mobile

I chose this place because of the tub and the view on the balcony. It was 100% lived up to my expectations. The staff was amazing I even had a Amazon package sent to the hotel and they put it in my room for me.

Date of stay: May 2021
Trip type: Travelled on business
Thank kelsssiam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 6 June 2021

Kelsssiam,
Thank you for taking the time to review your recent stay with us. We are happy to hear that you had the opportunity to stay in one of own studio rooms. Thank you for your kind word regarding the team, I will be sure to pass it on them.
We hope we can welcome you back in the near future.

Regards
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2021

So impressed with this property and its staff. Mary rocked! Room was clean and bigger than I am used to in the greater NYC area. Their restaurant has the best pizza. Really good vibe even during COVID. Would definitely stay here again.

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Adam S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 6 June 2021

Dear Alam S, thank you for choosing the Boro for your recent stay and sharing your experience.
We are thrilled that you had the opportunity to eat in our restaurant Beebes. The pizza is amazing.
We are looking to welcoming you back in the near future.
Warm Regards
Boro Team

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