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Amelia Schook
Phoenix, Arizona

Great Stay in NYC

5.0 of 5 bubblesReviewed 15 Nov 2019
This hotel is so cute. It is very close to the Queens Plaza OR the Queensboro Plaza Subway stations! Everyone who works here was very professional and accommodating. Shout out to Liana at the front desk! :-) Thank you to you all for making my first time to NYC amazing!
Date of stay: November 2019
Room Tip: Room 1208 was great!
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this review
Responded 19 Nov 2019
Hi Aschook,

Thank you for staying with us here at the Fairfield Inn & Suites Queens/Queensboro Bridge.

We are thrilled to know that you were very pleased with your stay with us and found our staff to be professional and accommodating. I will be sure to share this review with our team (especially Liana!).

We enjoy these rave reviews as it is always encouraging to hear positive feedback, particularly when it comes from those who matter the most.

Once again, on behalf of the entire team here, we appreciate your feedback and do invite you to stay with us again whenever your travels take you back to New York City.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 12 November 2019

This was such a great place to stay for a trip to NYC!! A subway station a block away that gets you quickly into the city. What I mostly wanted to commend were the front desk people and our housekeeper. They were all amazing!! The only name I knew was Connie (front desk) and she couldn't have been nicer or more helpful. Whenever we'd leave or come back the desk people always greeted us from across the lobby or told us to have a great day. I've stayed in many places throughout the world and have never been treated so well. Breakfasts were great and the room was always cleaned and in a timely manner. I will definitely stay there again. Thank you thank you thank you!!

Date of stay: November 2019
Trip type: Travelled with family
1  Thank annielouhoo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 14 November 2019

Dear Annielouhoo,

Thank you for staying with us here at the Fairfield Inn & Suites Queens/Queensboro Bridge. We thank you for your feedback as we understand your time is valuable.

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Fairfield Inn & Suites New York Queens/Queensboro Bridge and we hope you choose to create more memories here whenever your travels bring you back to Long Island City.

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Reviewed 3 November 2019 via mobile

We spent 5 nights in the hotel. Breakfast was good, we liked the choice of food. It is very close to subway, 5 minutes from Manhattan. We have been whole days in the city, but we liked the bed and comfy pillows. We recommend this hotel.

Date of stay: March 2019
Trip type: Travelled with family
1  Thank Edita M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 7 November 2019

Hi Edita,

Thank you for staying with us here at the Fairfield Inn & Suites Queens/Queensboro Bridge.

We appreciate your feedback and are thrilled that you enjoyed your stay with us! I am glad that our location was convenient and that you enjoyed the comfort of your room.

We invite you to stay with us again whenever your travels take you back to New York City!

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Reviewed 3 November 2019 via mobile

I NEVER write reviews on anything but I just had to because of the exceptional WOW factor experience I had with Liana at the front desk! If only everyone was nice like her in NY! She literally made our day because of her great service and cute personality!

Date of stay: November 2019
Trip type: Travelled as a couple
2  Thank VietKamikaze
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 7 November 2019

Dear VietKamikaze,

We are delighted to have been your chosen hotel during your recent stay in Long Island City. It was truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team (especially Liana!) as a critical way of understanding how we can continue to deliver exceptional service to guests like you.

Thank you for staying at the Fairfield Inn & Suites New York Queens/Queensboro Bridge and we hope you choose to create more memories with us whenever your travels bring you back to Long Island City.

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Reviewed 25 October 2019

Very convenient access to mid-town Manhattan and JFK with direct subway links (E & R Lines) to JFK, Penn Station, NY Bus Terminal & Central Park and Downtown to World Trade Ctr & Battery Park areas. A smart modern hotel with simple but good quality rooms incl a bath tub which is essential for us, a good b'fast incl hot options and excellent People - thank you Jessica and Big Boss for your friendly and professional help at Reception.
Current Problem? Major construction work around the Hotel and Plaza Station can make for a disturbed night unless you request a room on the 'quiet side' of the Hotel. Not a major problem for us but this work looks set to last for several more months

Room tip: As per my Review above...just ask for a quiet room on the west side
Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank Freedom801622
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 7 November 2019

Dear Freedom801622,

Thank you for choosing the Fairfield Inn & Suites New York Queens/Queensboro Bridge for your recent travels to Long Island City.

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”

Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

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Reviewed 22 October 2019

We stayed here because of convenience. Very convenient to both LGA and Midtown. It was about a $0 Uber or taxi to LGA and about the same to Times Square. The free breakfast was fresh. Breakfast was the normal Fairfield Inn breakfast, waffles, scrambled eggs, oatmeal, danish, cereal. The only complaint I have was the $11 glass of wine. This tasted like a $3 bottle of wine and way overpriced. Loved the friendly staff and clean room and best of all the location.

Date of stay: October 2019
    • Value
    • Rooms
    • Service
1  Thank terryhumerickhouse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VanessaElliottW, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 23 October 2019

Hi Terry,

Thank you for staying with us here at the Fairfield Inn & Suites Queens/Queensboro Bridge.

It was our pleasure to accommodate you and we are thrilled that you enjoyed breakfast. I apologize that you were not pleased with our wine selection and I do intend on updating that list!

I am glad that you found the location convenient and our staff friendly. We are always delighted to accommodate guests like yourself.

We hope to serve you again whenever your travels take you back to New York City.

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