Booked this hotel after browsing through many great reviews about this place in various forums. But found the place was nowhere close to those reviews.

The hotel neighbourhood is bad, except for the fact that there is a Metro station very close by, and room is very small, with hardly any place to keep the luggage.

Breakfast area is tiny with very limited tables and you will see guests scrambling for your seat once you get up to refill your plate. I am not too sure how the hotel management thought this much of breakfast area is enough for this hotel with so many rooms.

The reception staff are not courteous, and they wouldn't listen when the guests approach them with a problem (unrelated to the hotel) and ask for their advise. They just don't care.

I would hesitate to recommend this hotel to any of my friends, as the overall experience was far from satisfactory, and I wonder how Marriott is able to put their tag in this type of hotels.

We booked for 3 nights with 2 operators 2 months in advance but 2 weeks before our stay the hotel cancelled 2 nights. The poor breakfast arranged in a small and dirty site and the size of the "double" room was not at Marriott level.

Room size were sufficient for our family of 2 adults and an 11 year old child as the immediate surrounding the hotel was nothing but I can see the area will be developed into a high class residential area in the future. Distant to Queens Plaza subway took only about 5-8 min and it seemed safe to walk between hotel and subway entrance (it's called the Northern Blvd & 41 Avenue). Only to note is during breakfast peak timing, we had to bring food to our room on one occasion but during our stay, it seemed there was always sufficient food to share. Will come back and stay again at this place if I am visiting on the same budget.