We booked for 3 nights with 2 operators 2 months in advance but 2 weeks before our stay the hotel cancelled 2 nights. The poor breakfast arranged in a small and dirty site and the size of the "double" room was not at Marriott level.
359
283
90
36
31
CeePeeEm
Doha, QatarWhen the reviews prove wrong...
Reviewed 19 May 2019
Booked this hotel after browsing through many great reviews about this place in various forums. But found the place was nowhere close to those reviews.
The hotel neighbourhood is bad, except for the fact that there is a Metro station very close by, and room is very small, with hardly any place to keep the luggage.
Breakfast area is tiny with very limited tables and you will see guests scrambling for your seat once you get up to refill your plate. I am not too sure how the hotel management thought this much of breakfast area is enough for this hotel with so many rooms.
The reception staff are not courteous, and they wouldn't listen when the guests approach them with a problem (unrelated to the hotel) and ask for their advise. They just don't care.
I would hesitate to recommend this hotel to any of my friends, as the overall experience was far from satisfactory, and I wonder how Marriott is able to put their tag in this type of hotels.
Date of stay: April 2019The hotel neighbourhood is bad, except for the fact that there is a Metro station very close by, and room is very small, with hardly any place to keep the luggage.
Breakfast area is tiny with very limited tables and you will see guests scrambling for your seat once you get up to refill your plate. I am not too sure how the hotel management thought this much of breakfast area is enough for this hotel with so many rooms.
The reception staff are not courteous, and they wouldn't listen when the guests approach them with a problem (unrelated to the hotel) and ask for their advise. They just don't care.
I would hesitate to recommend this hotel to any of my friends, as the overall experience was far from satisfactory, and I wonder how Marriott is able to put their tag in this type of hotels.
Room Tip: Reviews can be deceptive :-(
Trip type: Travelled with familyLocation
Service
Sleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
- Hotels.com
- Expedia.com$326
- Booking.com
0.2 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Free Wifi
Restaurant
- Hotels.com
- Expedia.com$284
- Booking.com
0.2 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Free Wifi
Pets Allowed
$317
Fully refundable
No prepayment needed
- Booking.com
- Hotels.com
- Algotels
0.4 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Free Wifi
Restaurant
- Booking.com
- Expedia.com$207
- eDreams
0.9 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Pets Allowed
Fitness centre
- Booking.com
- Expedia.com$309
- Skyscanner.com
0.5 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Free Wifi
Pets Allowed
- Hotels.com
- Expedia.com$248
- Skyscanner.com
- Booking.com
- Expedia.com$230
- Skyscanner.com
- Hotels.com
- Expedia.com$228
- eDreams
- Hotels.com
- Expedia.com$318
- Skyscanner.com
- Expedia.com
- BestWestern.com$201
- Hotels.com
1.0 km from Fairfield Inn & Suites New York Queens/Queensboro Bridge
Airport transportation
Fitness centre
Reviews (799)
Filter reviews
799 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
359
283
90
36
31
See what travellers are saying:
Updating list...
38 - 43 of 799 reviews
vismarix
Milano Marittima, Italy
22
Date of stay: April 2019
Review collected in partnership with Cancelon.com
Ask vismarix about Fairfield Inn & Suites New York Queens/Queensboro Bridge
1 Thank vismarix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AynC8, Front Office Manager at Fairfield Inn & Suites New York Queens/Queensboro Bridge, responded to this reviewResponded 3 May 2019
Dear Vismarix,
Thank you for providing your valued feedback. We want to first begin by apologizing for any confusion with your reservation as we understand the purpose of you booking in advance to ensure the availability of your room. We are saddened to know that you did not enjoy our breakfast and our double bedroom did not provide adequate space for you during your time with us! We work diligently to ensure that all of our guests have an exceptional experience and sincerely apologize again for falling short of your expectations.
Our property is scheduled to undergo some new and exciting changes ahead. We encourage you to return to see us again and give us another opportunity to WOW you! Thank you once again and have a great day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
andy w
53
Room size were sufficient for our family of 2 adults and an 11 year old child as the immediate surrounding the hotel was nothing but I can see the area will be developed into a high class residential area in the future. Distant to Queens Plaza subway took only about 5-8 min and it seemed safe to walk between hotel and subway entrance (it's called the Northern Blvd & 41 Avenue). Only to note is during breakfast peak timing, we had to bring food to our room on one occasion but during our stay, it seemed there was always sufficient food to share. Will come back and stay again at this place if I am visiting on the same budget.
Room tip: It doesn't matter as there will be lots of developments going around for the coming months but there was no noise during resting hours!
Date of stay: April 2019
Ask andy w about Fairfield Inn & Suites New York Queens/Queensboro Bridge
1 Thank andy w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sharonhtown
6
The best service and the best rooms! Shoutout to Amanda, Mathew, and Tiffany!! You all were amazing and we enjoyed every bit of our stay. We were 15 minutes away from Manhattan and almost every attraction was a quick train ride away. We usually jumped on the E train to times square. I would highly recommend this hotel because they made our stay wonderful. Breakfast was good, and the rooms were squeaky clean and great views of the skyline. Very quiet and safe neighborhood and accessible to the city within minutes. Also very affordable. Great for family or couples. Highly recommend this hotel!
Room tip: 15th floor is the top and the best floor with great views. Personally loved 1502!
Date of stay: April 2019
Ask sharonhtown about Fairfield Inn & Suites New York Queens/Queensboro Bridge
Thank sharonhtown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bigsarge3578
Bronx, New York
141
Awesome hotel for a getaway or a family fun, the staff front desk, housekeeping, bar, kitchen staff was extremely excellent and very friendly, The would go out of their way to help the customer out, I stay there a lot there the year and never once had a problem, I recommend this place
Date of stay: April 2019
Ask bigsarge3578 about Fairfield Inn & Suites New York Queens/Queensboro Bridge
Thank bigsarge3578
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TM2205
Frederikshavn, Denmark
228120
via mobile
Stayed at Fairfield Inn & Suites for 4 nights. We are a family of 4 people and it worked out fine in one room. Prices are fair and proximity to several Metro stations is a great asset. Breakfast was great, plenty to choose from. Wifi was ok. 10 minutes metro ride to Times Square.
Date of stay: April 2019
Ask TM2205 about Fairfield Inn & Suites New York Queens/Queensboro Bridge
Thank TM2205
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.