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Erik C

Comfortable, easygoing and fun.

5.0 of 5 bubblesReviewed 1 Nov 2024
The service was wonderful! The stay was nice and cozy, and the workers, Freeman, Aimee, and Somayah was awesome! I definitely will be returning to stay here again. Thank you 😊. The parking is a bit limited but understandable for it's location. But overall, the guest services, house keeping and perks are nice.
Date of stay: October 2024
Room Tip: Gym gets a bit crowded but it make do.
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (185)
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All reviews nice light front desk housing project plastic cutlery boiled eggs ironing board hotel is located new york spacious room checking in excellent stay subway station free breakfast great place to stay enjoyed our stay midtown manhattan yogurt
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6 - 11 of 185 reviews
Reviewed 1 November 2024

The hotel charged us twice for the room which took an extra 1300 out of our budget for our week in New York. This maxed my credit card and on the last two days I was not able to do anything as I had reached my limit we have very low limits in Europe The attitude of the hotel was “oh well it was a system error Message”.” There is nothing we can do about it”. No one ever apologised. It was “the managers day off”. “It wasn’t me “ all the usual excuses but spoiled my once in a lifetime 60th birthday trip.

Watch out for this “system error”, I’ll get my money back after I return home.

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Therese J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2024

The service at this hotel is awesome. The rooms are clean. Just the right amount of space. Beds are comfortable. There is a mini fridge in the room. They also have complementary breakfast, but we didn’t have a chance to check it out. The only reason I rated the hotel as a 4 is because parking is difficult to find.

Room tip: Be prepared to look for parking
Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jen N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2024

Thank you so much for all. The hotel was very comfortable and clean, the staff were very kind and available. The position was perfect has very closed to the subway. I recommend it for all. breakfast was great and the waiters super kind and available

Date of stay: October 2024
Trip type: Travelled as a couple
Thank Pier Giorgio R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2024

We stayed in room 1506. The room was huge for NYC standards and almost everything was sparkling clean. However, it looked like someone had spilled glue on several pieces of furniture and no one had ever bothered to scrape it off. The spots weren't sticky but they didn't look nice. The bed was very comfortable and we had a lovely view of LIC (not of NYC).

The room is equipped with an ironing board and iron, which I appreciated. There are Dove toiletries in the bathroom (although the shower gel ran out on our second morning, meaning no one had checked the level recently). The shower had low water pressure, which is a problem for me because I have a lot of hair. There were plenty of towels provided.

One strange thing happened during our stay. I take a medication every evening and I use a pill cutter to divide the pills: I only take a quarter of a pill each evening. On our first evening I cut half a pill and left the remaining quarter in the pill cutter box, as I regularly do. When I went to take my pill the next night, it wasn't in the box! After much searching, I found it on the floor. In all of my years of taking this pill, this has never happened to me. I can only imagine that the housekeeper had something to do with it: Either s/he opened the box out of curiosity and dropped the pill and couldn't find it or dropped the whole box and it opened up and the pill fell out. However, this box closes very tightly and you really have to press to open it, so it seems unlikely that it could have opened by accident.

The elevators were very fast, which is great: I've stayed in too many hotels where you wait ages for an elevator during rush hour (i.e. breakfast/check-out time). The breakfast was OK ... nothing special. It was pretty crowded on Sunday morning. The staff didn't do a great job of keeping empty tables cleared and wiped clean but I don't know how many tasks they were juggling at once.

The neighborhood is a bit sketchy, but we didn't have any unpleasant experiences while walking to and from the subway, even late at night. However, on Saturday night I was woken up by EXTREMELY loud music making our whole room vibrate, even on the 15th floor. It seemed to be coming from outside but I was too tired to be sure. Other than that our room was quiet.

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rebecca K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2024 via mobile

Great experience. Have stayed twice. Jose at the front desk upgraded us to a suite without asking. Great guy and excellent customer service. Will definitely stay here again. It has great views of the city and great complimentary breakfast. Highly recommend

Date of stay: October 2024
Trip type: Travelled with friends
Thank Jonathan D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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