I would like to bring to your attention a safety concern regarding the area in front of your hotel premises and the side road, particularly during nighttime.
Recently, I was your guest and notice that a significant number of homeless individuals and gatherings of people are congregating in these areas, which has been making it uncomfortable and unsafe for pedestrians, especially in the evenings. This situation has raised concerns among guests about their safety while walking to and from the hotel.
As a responsible establishment, you take the safety and well-being of your guests and employees very seriously. It is imperative that action is taken to address this issue and ensure a safe environment for everyone in and around your hotel premises.