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rhetelhores

Nice hotel with city view

4.0 of 5 bubblesReviewed 25 May 2024
We stayed 3 nights at Wingate. The hotel was easy to find, very convenient when you want to travel to manhattan via subway as station was only 5mins walk (F) line. Staff were incredible! Very friendly and helpful. Only thing is the neighbourhood is quite scary at night when you are walking alone. But the hotel itself felt safe.
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (162)
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All reviews nice light front desk housing project plastic cutlery boiled eggs ironing board hotel is located new york spacious room checking in excellent stay subway station free breakfast great place to stay enjoyed our stay midtown manhattan yogurt
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Reviewed 26 May 2024

The service is terrible upon checkin, throughout the stay and even checkimg out.
Very limited parking available and not advertised or disclosed when booking or during pre check in, but asks for your car information, then during check in get told they dont use the pre check in but they text and email you multiple times until you complete. Makes no sense. . Then guy next to us checking in there excise of rooms not together is only pre checked in for one of the two rooms. Funny thr excuses used to cover up terrible service.
Sheets not soft very rough and uncomfortable

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Climber38209382391
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2024

Great room with a great view. Amy was a treat at check-in and helped us out making sure we had a great room. Ronald was super friendly and helpful at check-out making sure even as we left our experience was wonderful. We will come back and stay again.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rise L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2023

If you're visiting Manhattan, this hotel is a good choice for non-solo budget travellers who don't mind taking the subway into the city. It is conveniently located next to the subway station (about a 12-min walk), which can bring you straight to Radio City Hall. The wait time for the subway is longer than the subway lines in Manhattan, around 15 min.

The major flag with this hotel is safety. I would not recommend this hotel for families with young children or female solo travellers. As a female solo traveller myself, I felt vulnerable on the walk between the hotel to the subway station even in daylight. For context, the hotel is located right next to the biggest housing project in USA, the Queensbridge Housing Projects (search vlog for walkthrough of space).

To get to the subway, G Maps instructs you to cut through the housing courtyard, but it's best to stick to the streets (40th avenue, then 21st avenue) to avoid the people loitering outside the buildings. The hotel doors do lock in the evening, and you'll need to tap your card to enter.

Other than the neighbourhood, the hotel was great for its price. Inside, the lobby was clean and maintained well, with a dining area for complimentary breakfast, as well as small tables for working/leisure. Tap water was offered throughout the day, as was hot water, but it had an unpleasant coffee taste.

The hotel room was big, and is most likely way larger than the ones in Manhattan. Decor and furnishing were nice, and the shower pressure was terrific. The fridge came in handy for stops at Trader Joe's (about 20 m away by subway). Hair dryer worked well. Rooms were mostly quiet, except you can hear a party if it's happening next door. It's a good idea to bring earplugs when staying in New York. Up on a higher floor, the noise level outside is muffled, but you can still catch sounds of sirens or rough yelling on the streets in the night.

A note about housekeeping: they don't clean your rooms until the 3rd day. However, you can ask the front desk for additional shampoo, soaps, conditioner, lotion (no toothbrush/toothpaste or combs). There were also minor signs of dirtiness when I checked in, notably an untouched sticky spot in between the desk and the fridge. They cleaned well generally (sheets, covers, bathroom, showers), but the in-between bits where guests can't reach weren't done very thoroughly.

My card stopped working 2 times throughout the trip. The first time, a housekeeper was in the hall and opened the door for me—without checking my credentials or card. That was a major flag in terms of safety. The second time, the front counter helped me reset my card. A second major flag in terms of safety: they didn't check my ID or confirm whether I was staying in the actual room. They simply reset the card after I reported my room number.

Complimentary breakfast was decent, but recommend getting there as early as it starts to avoid the crowd. There's a good mix of bread, bagels, yoghurt, fruit, tomato and cucumber slices, hardboiled eggs, sausages, cereal, and juices. Coffee and tea selection was limited. The selection does not change day to day.

This hotel is a good option for those who don't mind commuting and have a smaller budget. However, if safety is a number one priority for you, it may be better to consider different hotels in Long Island City, such as around Gantry Plaza.

Date of stay: February 2023
    • Service
Thank directionlesstourist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2023 via mobile

Worst breakfast experience ever : Came at 8:15 and there was no Space to sit or even stand, returned at 8:30 and there where no eggs, saussage or breads, returned at 8:55 and there was nothing. Talked and explained to the Staff and they didnt care saying it was 9 a.m. ……. Wow what a bad Service

Room tip: If you want breakfast stay somewhere else
Date of stay: February 2023
Trip type: Travelled with family
Thank Navigate15863545010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this reviewResponded 1 March 2023

Hello,
My apologies for your bad experience with breakfast but these pictures are not of Wingate's breakfast. You must have us confused with another Wyndham hotel.

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Reviewed 21 February 2023

While not located in Manhattan, this hotel is very conveniently located on the F subway line.
Rooms are clean, staff is overall friendly.
Breakfast is definitely the weak point of the stay: almost no fresh food, only industrial unpacked.
Limited noise insulation from the corridors: you can hear all conversations of guests returning to their rooms.

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank tlapuj163979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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