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Worst breakfas experience

1.0 of 5 bubblesReviewed 20 Feb 2023via mobile
Worst breakfast experience ever : Came at 8:15 and there was no Space to sit or even stand, returned at 8:30 and there where no eggs, saussage or breads, returned at 8:55 and there was nothing. Talked and explained to the Staff and they didnt care saying it was 9 a.m. ……. Wow what a bad Service
Date of stay: February 2023
Room Tip: If you want breakfast stay somewhere else
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this review
Responded 28 Feb 2023
Hello,
My apologies for your bad experience with breakfast but these pictures are not of Wingate's breakfast. You must have us confused with another Wyndham hotel.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (162)
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Reviewed 21 February 2023

While not located in Manhattan, this hotel is very conveniently located on the F subway line.
Rooms are clean, staff is overall friendly.
Breakfast is definitely the weak point of the stay: almost no fresh food, only industrial unpacked.
Limited noise insulation from the corridors: you can hear all conversations of guests returning to their rooms.

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tlapuj163979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2023

Amazingly comfortable beds. Very quiet. Delicious breakfast. Staff is friendly and helpful. Not too difficult to access Manhattan. Great restaurants with short walk. Nice to have coffee and tea / ice water available in lobby 24/7.

Date of stay: January 2023
1  Thank marianne s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this reviewResponded 17 January 2023

We appreciate you taking the time to write a review! We're glad you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2023

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC.
The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas.
The room was very clean and fresh. Beds could use warmer blankets.
We found street parking for our car. You really do not need a car here!

Room tip: Ask for an extra blanket
Date of stay: January 2023
    • Value
    • Location
    • Service
Thank ShyTown1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this reviewResponded 17 January 2023

Thank you for your kind words! We're delighted you enjoyed your stay with us. It was a pleasure to have you stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2023

So, is the hotel as great as so many reviews have indicated? Definitely. The staff is well trained and friendly. The included continental breakfast buffet makes the hotel an even better value. Our room was clean and well appointed with a view of Long Island City. So why am I not giving it an excellent rating? Well, as they say, it’s complicated. In my opinion the neighborhood is not more dangerous than a lot of other areas of the city, but it is not midtown Manhattan with lots of people around late at night. My friend and I are both seniors, but we managed to go with the flow. Still, the neighborhood will not work for everyone, but the hotel’s value and staff’s professionalism are there to offset any uncomfortable feelings about the area.

Date of stay: December 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Frank D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this reviewResponded 17 January 2023

Thank you, Frank. We appreciate you taking your time to write a review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2022

We enjoyed our stay for a week at the Wyndham hotel. Nice look and feel, clean rooms and good beds. We have met friendly staff and the hotel was clean.

Our suggestion would be to have more variety in the breakfast. It was good and enough, but variety would do the trick for a long stay than 4 days.

Date of stay: December 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sbeijn850132
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle B, Owner at Wingate by Wyndham Long Island City, responded to this reviewResponded 17 January 2023

Thank you for your review. We appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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