Everyone and everything was great. Couldn't ask for a better place to stay for my first time in NYC. My room was wonderful and even had a view of the Manhattan skyline! Bella, Jose, and Michelle made the trip even better! From making sure I was warm in the lobby waiting for my flight to letting me check in early and making sure I had a room with a view for my 1st visit. Perfect location, 2 blocks from the F train and wonderful food around the corner. Will definitely stay here again