First off, this hotel is absolutely amazing. The staff is always very helpful and friendly and very accommodating. This hotel is located 1 block from the subway which connects you straight to time Square, rockerfella centre etc.. very convenient. JENNIFER AND BELLA are absolutely the best. We stayed here 6 days from Canada and never been to NYC and they both helped us alot with guidance to get around and places to see or avoid. They took their time with us. Check in was a breeze and the hotel is just a few years old and very clean. My only complaint is the parking. They only have a few parking spots available and it's first come first serve basis. I wasn't a fan leaving my vehicle on the street overnight, but have no choice. Rate the staff and hot a 5+