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DracarysGOT
Washington DC, District of Columbia

Good location BUT Stinky Rooms

3.0 of 5 bubblesReviewed 4 Aug 2024
Stayed here and location is relatively convenient with several subway stations nearby that take you pretty much everywhere for the sights in the City. Basic American breakfast, the staff taking care of breakfast are friendly and courteous. At check in I was not welcomed nor greeted as a Globalist. Not a big deal but not Hyatt standards. The worst part was the bathroom stinks! The odor is really bad and made the whole room smell terrible. No ventilation in the room. They should do better.
Date of stay: August 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this review
Responded 6 Aug 2024
We sincerely apologize for the challenges you experienced during your recent visit. We appreciate your detailed feedback, as it helps us identify areas where we can improve. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (585)
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Traveller rating
358
145
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24
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Traveller rating
358
145
41
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24
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All reviews front desk great property excellent place to stay family vacation great stay convenient location rooms are big limited parking complimentary breakfast new york quick access court square would stay here again yogurt subway stop clean hotel sofa bed
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10 - 15 of 585 reviews
Reviewed 30 July 2024

Room was nice, it is close to multiple subway stations, the breakfast was exemplary and the price was reasonable. We will stay here again when we stay in Queens.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dmdb44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this reviewResponded 31 July 2024

Thank you very much for sharing your review with us! We hope to have you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2024

My father and I went for five nights, and I must say it was a very pleasant experience:
first, the courtesy of the staff, always helpful and kind: they even called us a cab;
then, there is the cleanliness of the hotel, both the common areas and especially the private room, with a very pleasant smell;
the breakfast was quite well stocked with sweet and savory foods;
and finally, the location, literally a stone's throw from the “Queens plaza” subway station, which via the E line leads directly into downtown Manhattan.
Another three-star hotel will not give you a better experience than this one!

Room tip: There's an ATM
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank diego m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this reviewResponded 24 July 2024

Thank you very much for sharing your review with us! We hope to have you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2024

It would have been better if there are more varieties and selections of breakfast and parking spaces,

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jennyxuzhang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this reviewResponded 13 July 2024

Thank you very much for sharing your feedback with us! We hope to have you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2024

Very comfortable rooms and decor, with delicious food available to order on site. Their front desk manager Benedict really made a difference in our stay. He gave us wonderful recommendations, made us feel welcome, and kept us comfortable throughout our time at the Hyatt. Such a thoughtful person whose positive attitude extends to the rest of the Hyatt team. Would love to stay there again in the future.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BeeWys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this reviewResponded 12 July 2024

Thank you very much for sharing your review with us! We hope to have you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2024

Efficient and friendly staff. Clean comfortable room. Conveniently located near subway line. Good value at that price point.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank cengelman4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre Persaud, General Manager at Hyatt Place Long Island City/New York City, responded to this reviewResponded 6 July 2024

Thank you very much for sharing your review with us! We hope to have you back again in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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