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Lisa W
Cleveland, Ohio

ALLSTARS 🙌🏽🙌🏽🙌🏽

5.0 of 5 bubblesReviewed 1 Apr 2021via mobile
Where do I begin??? To make this short & sweet, I’ll just say that EVERY SINGLE STAFF MEMBER IS AMAZING! The Aloft franchise are small simple rooms but modern & clean. The lobby is always clean & open for a little entertainment if you’re feeling claustrophobic in the room. I’ve been in & out of NYC for the past four months & I always stay here. It’s become my home away from home. JP, Sidney, Robert, Ivan, Lawrence, Kiara, Natasha, Anna, Denise, Kim, the housekeeping staff (please forgive me guys if I’m forgetting anyone), but everyone is professional, courteous, & just a great team overall. Anything you need is just steps or a short walk away. Yes parking is horrible (as a few people have pointed out) but that’s not their fault, it’s everywhere, blame it on NYC! Parking is plentiful at the nearby garages (just costly but again you are in NYC)! 🤷🏽‍♀️ At any rate, I love & appreciate my new family at ALOFT Long Island City! Thanks for the hospitality! XOXOXO! 😘

Lisa W.
Date of stay: April 2021
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this review
Responded 3 Apr 2021
Hello Lisa,

Thank you for giving us a 5-star review! We are so happy to have met and exceed your expectations. This has definitely become your home away from home and we are more than pleased to always have you come back. You and your sister have absolutely became a part of our team, you ladies are amazing.

JPD, GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 31 March 2021

The Aloft hotel continues to exceed our expectations even after multiple stays! From day uses to overnight stays, the staff are always welcoming and check-in couldn't be any easier or faster. This hotel provides visitors with a clean and comfortable atmosphere and is a place either yourself, friends, and/or family would truly enjoy! Special thanks to JP for always making us feel at home! We definitely will be back again soon!!!

Date of stay: March 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank IsabellaP01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this reviewResponded 1 April 2021

Dear IsabellaP,

Thank you so much for such an amazing review! I am glad we were able to welcome you in such a manner and that Sidney took care of you throughout. We look forward to your return and we will make sure to top it off even more that time around.

Sincerely,
JPD, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2021 via mobile

Even with all the COVID guidelines and restrictions this hotel exceeded our expectations.... warm friendly staff and quick to make us feel welcome and comfortable. The hotel was clean , great view and great location. Thank you!

Date of stay: March 2021
Trip type: Travelled as a couple
1  Thank D2883EQpams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this reviewResponded 31 March 2021

Dear D2883EQpams,

Thank you so much for such an amazing review! I am glad we were able to welcome you in such a manner and that Sidney took care of you throughout. We look forward to your return and we will make sure to top it off even more that time around.

Sincerely,
JPD, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2021

As soon as my family and I walked in, a young dapper man who was very nice welcomed us with open arms! He introduced himself as JP and check us in with no problem. Great customer service with amazing rooms and views! Aloft Hotels is one of the best places we have ever stayed. You can count us in on coming back and recommending this hotel to our friends and family! Thank you to all the staff for an AMAZING Experience especially Sidney and JP for making us feel at home!

Date of stay: March 2021
    • Value
    • Location
1  Thank AdrianAntonio20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this reviewResponded 17 March 2021

Dear AdrianAntonio20,

Thank you so much for such an amazing review! I am glad we were able to welcome you in such a manner and that Sidney took care of you throughout. We look forward to your return and we will make sure to top it off even more that time around.

Sincerely,
JPD, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2021

Planned a weekend with my family in LIC. The hotel was clean. Rooms were perfect. Staff made us all feel welcome and like we were VIP the whole weekend. Special thanks to JP for making us feel at home and also to Sidney for showing us the area and all the up and coming spots. We felt safe in the neighborhood and there are so many things to do that are all walkable from the hotel. They also had things to do within the building such as the gym and game room. Definitely coming back and would recommend anyone to go and check it out.

Date of stay: March 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lynnantonio23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this reviewResponded 17 March 2021

Dear lynnantonio23,

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft Long Island City-Manhattan View. It is always encouraging to hear positive feedback especially when our wonderful team members like Sidney are mentioned particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

Sincerely,
JPD, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2021

The best service we’ve ever had. The staff and service was impeccable and was very helpful the whole weekend, with nearby recommendations and delivery services. The view was amazing and for such a great price. We will definitely be back and recommend to everyone.

Date of stay: March 2021
Trip type: Travelled with family
1  Thank DejaRae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JP Destreza, General Manager at Aloft Long Island City-Manhattan View, responded to this reviewResponded 17 March 2021

Hello DejaRae,
Thank you for giving us a 5-star review from your last stay! We are so happy to have met and exceed your expectations. We look forward to seeing you again soon.

JPD, GM

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