Room was dirty and smelly. Was boxed in the corner room with no convenience and had a lot of noise from the subway that felt like my room was just on the tracks. Checking out was smooth but was confronted with a random drunk person from the streets at 11AM inside the hotel building. Not sure why hotel staff would allow any random street person to just walk in and disturb the guests waiting for their cab inside.
This hotel is dirt cheap compared to other lodging options in NYC. So what do you expect? Everything is NOT going to be perfect. As one of my fellow guests at this hotel has said "it is what it is". Here's what I love about this place:
>> There is a gym. It's a tiny gym, but it's clean, there's a water cooler and you can either turn on the A/C or open the window...or both! There's a TV for your viewing pleasure. The equiptment is halfway decent.
>> They serve coffee all day long. I can't stand these places that I pay $300+ a night for and they "stop serving cofffee at 10am" on a weekend. Are you kidding me? Not this place, and it's good! Plenty of creamer and sweetener options too.
>> They serve a hot breakfast, fresh fruit, juice and have cereal and baked goods. It's nothing extravangant, but it's decent.
>> The guests are nice. With the price of this hotel, you're bound to attract some riff-raff, but they are just people like you and me. Talk to them. Say good morning. Smile at them. They will be lovely right back to you..
>> The housekeepers really bust their butts. I kind of get the feeling they are short staffed, so they try to keep up the best that they can. If you need something, they will bend over backwards for you. Especially...wait for it...if you are NICE to them.
>> There's an ATM, bathrooms on the first floor and a computer in the kitchen at your disposal.
>> You can smoke in your room if you get a smoking room. For us smokers, this is imperative. I don't want to be wandering out in Queens 1am in the morning if I want a smoke.
>> The 7-11 is 24 hours and is just right around the corner. No need to cross any streets. The gentleman that runs the place is very nice and this place probably has just about everything you need....from nail clippers to their own brand of zero sugar sports drinks.
>> There is some police presence there. There are traffic guards around in the morning and NYPD frequents the area often. I feel safe, I really do.
>> They just got a new internet provider within the last couple of weeks, so the internet has been MUCH better.
Okay the bad:
>> Yes, the elevator is sketchy. There is only one elevator. When it's not working, they are working to fix it. They don't want upset guests. But, it is what it is.
>> The bathrooms can be a little dingy. So what? Is your bathroom perfect? What do you want for $130/night in NYC?
>> The train...request a room in the back of the building near the college...it's not that bad, especially if you keep your window closed.
>> Sometimes the TV doesn't work. I don't think they check the TV everytime they clean the room. Here's a tip: download stuff on your laptop or tablet and watch that.
So there you have it. Look, if a burn on a carpet or ripped towerls are going to annoy you...then go somewhere else. But if you want a cheap, relatively clean place that is straight forward and you can smoke in, then this is your place. I've been frequenting this place every week for the entire summer (work). When I'm done with my special assignment and don't have to return to NYC every week, I am intending on gifting every housekeeper here with some cash, because they really are lovely and trying their best.
We are a family of tourist and have always counted on Days Inn for a comfy safe bed. HOWEVER this place was used a a COVID hotel and homeless shelter. MANY many of the previous tenants have stayed. there are families living there, I could smell Marijuana and crack through the hallways. The elevator was to working so we had to use the emergency stairs. I could smell the pee and there were blood drops and blood pooling on steps. Just so dirty.
When I went to the room, I opened the door and I saw clothes, sneakers and towels everywhere and the sheets and blankets were scattered around the room.
I was given another room and it was a mess the mattress and boxspring were placed against the wall, the bed frame was broken, bed legs were scattered, and sheets and blankets were all over the place.
When I went back down to the front desk, the clerk told me he would escort me to a room to make sure it was good. I said no, please cancel my reservation. He said he would cancel the room.
I called Priceline and the clerk told Priceline we would or cancel the reservation after he told me he would.
Priceline refused to cancel also saying the hotel has no cancellation policy even after explaining the hotel was in an unsatisfactory condition. They gave me a 15% coupon for an express hotel.
The elevator broke down twice - people had to walk up and down the stairs. They placed a big bin filled with dirty sheets to block guests from entering the elevator.
The clerk checked me into a room that was somewhat decent. However, these were the issues:
The floor was not vacuumed
Bathroom floor had urine stains on the sides of the toilet
The entrance door had a bunch of in front of it
The remote control didn’t work and the clerk said he had to program it
The plug in wall socket did not work
The entrance door and bathroom doors had peeling paint all over it
The elevator was very slow and worn out- and had peeling paint
The microwave area was not clean — somebody left bagel Crumbs and debris form the morning — 10 hours ago
The a/c did not work well
Flies and knats were everywhere
Toilet water pressure was extremely low
The floors in the lobby and sinking area were not clean
No instructions were given because the shower had to be turned on by pulling the faucet — who would of thought to do that
The blankets had burn holes
The clerk kept complaining that the maids weee not doing their job
As a customer that should not matter to me.
Room was very small and not user friendly at all.
There was nonstop noise from the train and traffic.
Wi-Fi didn’t work said internet was not working. No service at all!
Ac and refrigerator kept making loud humming sounds.
The hotel had a horrible odor it smelled bad! Really foul!
The picture of the hotel is different than in person. This is false advertisement.
Furniture in room was falling apart .
Toilet paper broke apart in my hands.
The sheets had stains on them.
Towels literally shredded apart while washing.
I lost my money because I refused to stay another night!
This was a horrible experience . An investigation into the hotel should be conducted by the New York City Department of Health. Priceline should be ashamed by allowing such a horrible hotel to advertise on their platform.
Tourist, couple honeymoon vacation, ends up a disaster. Will never go back again. Strong bad odor smells, left over drinks from previous stayed by someone, obviously no one’s clean out the room before putting us in that room, so disgusting, never come back
