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Dawn C
Lakeland, Florida

Not worth the money

2.0 of 5 bubblesReviewed 22 Jul 2018
The hotel is way overpriced for the lack of services. Upon arrival, there were 2 rowdy individuals hanging out in the parking lot yelling at one another and closely watching all of the guests. As you entered the lobby, there were 2 wild looking females with all of their belongings sprawled out on the sofa. One of those female was passed out as if she had overdosed on some bad dope. This is not a welcoming or comforting image. The elevator makes a loud banging noise as if it were going to fall or get stuck. This is annoying for the room located near the elevator. Our no smoking guest room smelled stale and musty. The floor was not properly vacuumed, and there was hair left in the shower. The chain lock on the guest room door was broken and there was a small hole in the door (it resembled a bullet hole).The cleaning carts are left in the hallway outside of the guest rooms 24/7. By time I noticed all of this and went voice my concern, there was no one in the lobby. Shortly thereafter there was police and EMS activity in the parking lot/lobby. The location is great by being close to all aspects of transportation, however the seedy people hanging in the small parking lot and lobby makes you feel unsafe. The price quoted online is way to much for this type of room. I would only here stay again if the price were $100 cheaper and it was the only room available.
Date of stay: July 2018
Trip type: Travelled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this review
Responded 9 Aug 2018
Dear Valued Guest
Thank you for taking your time to write a review about our hotel. We really apologize for any inconvenience you had during your stay. We would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted. And, we will pay closer attention to this particular situation to resolve it. We hope to see you again at the hotel as we are improving our service and standards every day. Please excuse us this time as we were lacking in attention and I promise we will take better care of our guests here on now. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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48 - 53 of 653 reviews
Reviewed 1 June 2018

Staff was very accommodating and friendly .I would stay here again. This is definitely my stay at place when ever I'm in New York. I didn't have any trouble here at all. It's right next to the train station so getting around was easy.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nmyrie407693
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 19 June 2018

Dear Guest
Thank you for sharing your review with us! We are excited to hear that you were pleased with our Staff and that you felt the warmth and professionalism of our hospitality! We are very grateful to have received your feedback and we certainly love to have you return upon your next visit to NYC!
Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

I stayed here with my friends for 3 nights after getting cancelled by a host in Airbnb. Location is not too far from Time Square, it took me around 30' to go to Time Square. The hotel was nice and clean except the elevator. Staff was nice.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank Renato A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 19 June 2018

Dear Guest
Thank you for sharing your review with us! We are excited to hear that you were pleased with our Staff and that you felt the warmth and professionalism of our hospitality! We are very grateful to have received your feedback and we certainly love to have you return upon your next visit to NYC!
Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

Very convenient to multiple train lines and easy to commute both between Brooklyn and Manhattan. Room was not as cramped as I feared it would be and the breakfast buffet was surprisingly more plentiful than expected. Overall, a very convenient and price friendly stay. I would definitely consider an an affordable alternative to Manhattan for sure.

Date of stay: May 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Batgirl738
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 22 May 2018

Dear Guest

We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 16 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 April 2018

Don't request a smoking room, the whole top floor smells and the rooms have nicotine covered walls/ceilings, and curtains. Very stuffy. The toilets don't flush well. We had a clog and they came in with a bottle of 409 and a toilet brush to fix it. The next morning I was sharing the elevator with someone else who was giving a plunger to fix their own room. The breakfast area is small and was half filled with employees eating breakfast, we didn't bother eating anything here. Only one elevator (shared with staff) and sounds like it's missing links at the 2nd & 3rd Floor. The staircase doors slam. The printed paper notes with

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank drgrigg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, Public Relations Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 16 April 2018

Dear Guet
Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. Your feedback has been shared with the appropriate department managers and we will certainly improve our product and service. We hope you will provide us with that opportunity in the future. Thanks, management

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