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Nicole L
Laguna Hills, California

Decent stay, close to Manhattan - Not very clean

2.0 of 5 bubblesReviewed 16 Nov 2017
We stayed here 4 nights the first week of November 2017. We first stayed in the Hilton Time Square near broadway for our first four days on the trip. The HILTON hotel experience was marvelous, the Days Inn was lacking in cleanliness.

The Days Inn LIC was close to the subway, really inexpensive subway trips. Take that if you are going into Manhattan. We stayed in room 507 on the 5th floor. The room had a chemical, cleaning supply, musky smell to it - not very pleasant. The room in between the bed and all was about a foot on both sides. Tight quarters, and not the best internet connection. We connected to LinkNYC free and got pretty good internet from that.

The cleaning carts are left right outside our door 24/7, doesn't seem like they had a space to store them. They didn't vacuum our room before we got there and any of the time that we stayed, we were finding ear plugs on the ground from pervious guests. This hotel is located on one of the busiest intersections you could imagine, it was busy day and all night. The honking of trucks and cabs is constant. Luckily, closing the window gives a minor escape from the noise pollution. They had a ac/heater unit, which worked nice expect the burning smell while using the heater.

The bed was pretty uncomfortable, and they gave us 3 pillows, the bed looked so weird with just the three. The tv connection to channels was pretty bad quality, and the screen colors seemed off with a green tone.

The free breakfast was good, you should head down early to get food before they run out. The front desk staff was nice.

I don't think we would stay here again because I felt like it was really dirty, and I could have just stayed at the hilton in manhattan for $40 more. Overall I felt very uncomfortable due to the lack of cleanliness in the room.
Date of stay: November 2017
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with Days Inn
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bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this review
Responded 7 Dec 2017
Dear Guest
Hello, Thank you for taking your time to write a review about our hotel. We really apologize for any inconvenience you had during your stay. We would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted. And, we will pay closer attention to this particular situation to resolve it. We hope to see you again at the hotel as we are improving our service and standards every day. Please excuse us this time as we were lacking in attention and I promise we will take better care of our guests here on now. Thank you again for your comments.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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62 - 67 of 653 reviews
Reviewed 13 November 2017

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 8 December 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 November 2017

Everything was great for me n comfortable n a wonderful time only thing I didn't like was no parking other wise everything was great

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 241nakiag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 8 December 2017


Dear Guest
We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 8 December 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 October 2017

Date of stay: October 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 31 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2017 via mobile

Myself and 2 girlfriends stayed here for 4 nights the beginning of August. I can't remember our room number but we were on the 3rd floor facing the front parking lot.
I had read a bunch of reviews before going so I was aware the parking lot had very limited space and there might be train noise... However we lucked in and got a parking spot out front right away and never once heard any trains! Granted we slept with air conditioning on, but didn't hear anything.

The location was amazing.. My friends were throughly impressed impressed with this. About 2 blocks to 2 different subway stops/lines, and a very short ride straight to times square.

The breakfast wasn't anything special but it's what I expect for free hotel continental breakfast.

My 2 suggestions for management of this hotel is to put something on the stairwell doors so they slowly shut on their own rather than slam (again, this didn't bother us and we made sure to softly close it ourselves), and remove some of the bulky furniture from the room! The room was a decent size for what I would expect for new york, but there is no need for a desk and chair, or even a dresser really - attach the TV to the wall. More space would have been wonderful.. Simply need to declutter the 90s furniture.

The only things we wanted for a hotel was free parking (a rare find for NYC!!), close to trains, free cancellation option, and free breakfast... And we got all of that here so I would definitely stay here again!

Date of stay: August 2017
Trip type: Travelled with friends
Thank Shannon H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bodalrah, General Manager at Days Inn by Wyndham Long Island City, responded to this reviewResponded 27 October 2017

Dear Guest
We appreciate you taking the time to review for our hotel. I want to thank you very much for writing the positive review for us as we do our best to improve our service everyday for our guests. We hope to see you again at our hotel soon. We appreciate your comments. Thank you

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