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deuce20007080
Myrtle Beach, South Carolina

Outdated

1.0 of 5 bubblesReviewed 6 Dec 2023
Hotel was way overpriced for the room. No restaurants in the building. You need to Uber everywhere you go to eat. Pick up area not safe. Room was dirty. And needed a lot of work. Lighting was poor. Leaking shower. Poor water pressure
Date of stay: December 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,308)
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Reviewed 18 November 2023

Room was spotless, balcony was the main focus and it had a gorgeous view. Staff was polite and attentive. Parking was free on the street next to the hotel. I was running late to check out because I overslept and they were very understanding.

Date of stay: November 2023
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ruqayyahucks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaidev Gupte, General Manager at Ravel Hotel Trademark Collection, responded to this reviewResponded 19 November 2023

Dear Ruqayyahuks

Thank you for taking the time and sharing your most recent experience at The Ravel Hotel. We really enjoyed having you stay with us. We are very much looking forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023

About a 15 min walk to all subways & restaurants, like half a mile. Once you get to the subway it’s about a 15 min/4 stop ride to most main attractions. Depending on the room you get you’ll have some amazing views of all of the city & the queensboro bridge. Staff was friendly & the manager was very accommodating. Property overall looks.

Date of stay: November 2023
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank javicerda61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaidev Gupte, General Manager at Ravel Hotel Trademark Collection, responded to this reviewResponded 15 November 2023

Dear Javicerda61,

We are glad that you enjoyed your stay with us. Thank you for your kind words about our staff.

We hope to welcome you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023

Night one of a two-night stay was fine. The room was dinged up and in disrepair, but the sheets were clean. Night 2 of 2 (a Thursday), there was a floor wide, 5+ room party with 40-somethings drinking from red solo cups, screaming and fighting in the hallways. The front desk staff were seemingly unaware of the issue when reported at 11:30pm. Despite being notified of the party, it does not appear staff did anything to intervene. The party did not quite until 1:30am. Seems like a place where locals come to party. Spend a bit more money and go elsewhere.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kakeyp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaidev Gupte, General Manager at Ravel Hotel Trademark Collection, responded to this reviewResponded 15 November 2023

Dear Kakeyp,

We are sorry for the experience. We would like to make it up to you. Please feel free to call us and ask for a manager between the hours of 7am-11pm.
Thank you

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Reviewed 13 November 2023

The heat was not working properly for 2 nights which made it uncomfortably chilly, had to wear socks and sweatshirt to sleep, no extra blankets on bed and bedding was rather flimsy compared to other 4 star Marriott properties I've stayed at.

Date of stay: November 2023
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Review collected in partnership with this hotel
Thank Sdiluca1988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaidev Gupte, General Manager at Ravel Hotel Trademark Collection, responded to this reviewResponded 15 November 2023

Dear Sdiluca1988,
We are sorry about the heating situation. We would have certainly addressed it during your stay. We hope that we can make it up to you in the near future

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Reviewed 8 November 2023

The hotel was dingy, worn, and loud. The sheets were somehow both itchy and threadbare. The hallways and elevators each had a distinct and not good smell. We could hear the man in the room next to us snoring. I would not stay here if you don't have to.

Date of stay: November 2023
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ellie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jaidev Gupte, General Manager at Ravel Hotel Trademark Collection, responded to this reviewResponded 15 November 2023

Dear Ellie R,

We are sorry for your most recent experience. We strive to uphold the highest standards in customer service.
Please feel free to contact us, so we can make it up to you.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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