Dear Chris,
Thank you for sharing your feedback regarding your recent stay. We apologize for the unpleasant odor in your room and any inconvenience this caused. We strive to provide a comfortable environment for all our guests, and we will address this issue with our housekeeping team.
We understand the disappointment regarding our outdoor seasonal pool. Unfortunately, it is not open year-round, and we appreciate your understanding.
Thank you for choosing to stay with us, and we hope you will consider us again in the future.
Warm Regards,
Lisa Dabydeen
Front Office Manager
Fairfield Inn & Suites Goshen-Middletown
lisa.d@canonhm.com
845-291-1282