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Scuba-Obsession
Melbourne, Florida

Dry nice and comfortable

5.0 of 5 bubblesReviewed 8 Oct 2021
I stayed here because it was close to I-87. I was pleasantly surprised how nice it was. Front desk person was very friendly and helpful. There’s a bar/restaurant onsite. The beer was reasonably priced. Room was clean and comfortable. The only negative is I could hear the traffic.
Date of stay: October 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort INN, General Manager at Comfort Inn Albany / Glenmont, responded to this review
Responded 8 Oct 2021
Dear Guest,

Thank you for your valued feedback. We appreciate for highlighting our easy location off I-87, exit 23 and our helpful friendly front desk staff. Our bar and restaurant also operates from Monday - Thursday from 5pm to 9pm and we love the fact that you liked our pricing for the beers. We will check for the traffic noise and ensure that the seal is intact for the rooms facing the highway. Thank you for tagging this for us.

We hope to host your stay in the near future.

Sincerely,
General Manager
Comfort INN Glenmont
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 April 2021 via mobile

Vending machines that accept coins and cards also Apple Pay. There’s an atm next to it if needed for the day. The parking lot wraps around to the backside where you’re met with a view of the open highway and a local labor union which has a beautiful ascetic. The rooms furnishings were more than applicable for our time. The standard 2 queen has a mini fridge microwave combo. The hotel is located in a ideal place but odd numbered rooms face an extremely busy highway (I didn’t mind) the recessive lighting is a really nice vibe too (in room)

Date of stay: April 2021
Trip type: Travelled with family
Thank M1039ETjaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort INN, General Manager at Comfort Inn Albany / Glenmont, responded to this reviewResponded 28 April 2021

Dear Guest,

Thank you for writing back to us about the feedback for your hotel stay. We appreciate your encouraging words and your description about the property, location and rooms. We believe this will enable other fellow travelers to research and book with us for their stay while visiting Albany, NY.

We thank you for your business and hope to host your stay with us in the near future.

Sincerely,
General Manager
Comfort INN Glenmont Albany South.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2021

There was a mouse in my room and the manager wasn’t very responsive or apologetic. I stayed here in February 2020 and there was a mouse running around my room. I would not recommend this hotel or any choice hotels.

Date of stay: February 2020
Trip type: Travelled solo
Thank zest0402
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Comfort Inn Albany / Glenmont, responded to this reviewResponded 7 January 2021

Dear Guest,

Thank you for reviewing us on Tripadvisor. We have been in touch with your sister back in March 2020 and have resolved this issue. If you feel there is something that wasn't addressed, kindly get in touch with our office and we will be happy to assist.

Guest satisfaction is important for us and we take immense pride in making sure the stays we host are warm, friendly and superior.

Thank you.

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Reviewed 21 October 2020 via mobile

My wife and I stayed here last night this place is very nice and all the furnishings in the room has been updated and they look really nice.
The room was comfortable in the bed was nice to sleep in.
The shower was great and it was plenty of towels the room is clean.
The front desk staff is very friendly and willing to answer any questions.
I was a little disappointed this morning because the girl that was at the breakfast Area was not wearing a mask.
And I believe we need to do this for our own safety and their’s

Date of stay: October 2020
Trip type: Travelled as a couple
1  Thank 665alanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Comfort Inn Albany / Glenmont, responded to this reviewResponded 24 October 2020

Dear Guest,

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words.

We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We will ensure that safety and service will be upheld at all times. Thank you for your feedback, we shall relay it to the concerned staff.

We are looking forward to providing you the same pleasant accommodations and superior service the next time you are in town.

Kind regards,
General Manager
Comfort Inn Glenmont - Albany South
518-465-8811

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2020

This was our 20th year of 2 high school friends getting together for the night...and 2020 was quite the year in general.
We enjoyed our stay very much, and it mostly met our needs. We really enjoyed the hot tub and pool, which is a signature wish of our stays. The room was very clean! It had a fridge. The shower was very powerful. The bed was comfy. It was quiet sleeping. Hats off to the cleaning staff.
The breakfast was Grab and Go due to Covid restrictions. It had plenty of choices.
The front desk personnel was just OK. It is hard to interact with masks. She was newish, but did her best to help out with dinner suggestions by providing a list.
This hotel is not walkable to dinner, which is something I should have done a bit more research on. Combining that, COVID closures, it was a Monday (restaurants close) and our wish to eat outside...I ended up calling 20 restaurants from her list. We ended up taking a pricey Uber to Illusive Restaurant in Rensselaer. The next day we drove to Track 32 in Feura Bush for lunch before driving home. Both of those restaurants were great...open...with outside dining.
Probably due to the location and lack of dining choices we would not return. But...the hotel itself is fantastic...and deserving of a 5 star review.

Date of stay: July 2020
    • Value
    • Cleanliness
    • Service
Thank 138alp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort INN, General Manager at Comfort Inn Albany / Glenmont, responded to this reviewResponded 28 July 2020

Dear Guest,

Thank you so much for your kind response and a detailed review. Believe us, it has been a juggling act to keep a track of all the open restaurants in the area with the phase wise opening of the restaurants in NY upstate area. We have our F&B operations in-house too but it has been in shutdown since the COVID hit the NY state.

We do thank you for allowing us the privilege to host your stay and your compliments for the cleanliness and shower pressure being perfect are well taken. Thank you for pointing out the plentiful breakfast options during the COVID era.

We do hope that the next time you are here, you are able to enjoy more restaurants that our area has to offer. We thank you for your business and wish you stay with us again.

Sincerely,
General Manager

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Reviewed 7 February 2020

Friendly staff, greeted with hello Smile Olivia is an Awesome manager i have been staying there since October 2019 never an issue with reservation, great parking, quite atmosphere, on business for next 3 YEAR's this is my Hotel! !!!!

Room tip: All good very clean , $5:00 every stay
Date of stay: January 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank jfmdeldrver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfort_Inn_Glenmont, Front Desk Supervisor at Comfort Inn Albany / Glenmont, responded to this reviewResponded 10 February 2020

Dear Valued Guest,

Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured that we will take your comments for further encouragement within the team to ensure personal service and a warm welcome for your next visit. We are very proud of our staff and it is always pleasing to receive such kind comments as yours.

We truly appreciate you being our guest and look forward to your return!




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