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Mel W

Loved this hotel - all round excellence.

5.0 of 5 bubblesReviewed 29 Mar 2024
Excellent friendly, informative and efficient welcome at reception. Stunning modern, large, well-equipped and very comfortable room. Dinner in the hotel restaurant was good, with excellent service. Parking was free and secure, right beside the hotel. Breakfast room was lovely - lots of space and at 7.45am very quiet. Great breakfast selection, high quality and tasty options. Recommend the banana bread!
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this review
Responded 4 Apr 2024
Dear M6032ABmelw,

Thank you for your review, we are proud to be described in this manner and appreciate your time to recommend our hotel. We hope to serve you and many other travelers in the near future.

Best Regards

Gert Venter - Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (64)
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      Show reviews that mention
      All reviews heated pool food within walking distance very nice stay quiet area amazing hotel modern hotel room was large the ground floor bed was very comfortable would stay here again warm cookies staycation motorway sh1 nightstand airport auckland
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      6 - 11 of 64 reviews
      Reviewed 13 March 2024 via mobile

      A beautifully presented hotel. Very clean and modern. The staff were very friendly and helpful. We had such a wonderful stay. The pool was an added bonus as were the delicious cookies. Great location for us as we had an event on in South Auckland.

      Date of stay: March 2024
      Trip type: Travelled with family
      Thank Camper44554214099
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this reviewResponded 21 March 2024

      Dear Camper4454214099,

      Your description of a wonderful stay is a real delight for us. We work hard at delivering these kinds of experiences and are pleased to have achieved our goal. We appreciate the support and hope to welcome you back soon.

      Best Regards

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 10 March 2024 via mobile

      Spent the last night of our north island road trip here prior to flight home. Warm cookie at check in. Rooms clean and comfortable. Good drinks at bar. Had one complaint that upon getting e receipt after check out, they charged us $10 for breakfast (we got free continental breakfast with gold status and did NOT upgrade to full so unsure of charge). Check bill but otherwise nice.

      Date of stay: March 2024
      Trip type: Travelled as a couple
      1  Thank Suie0515
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this reviewResponded 21 March 2024

      Dear Suie0515,

      It was a pleasure to welcome you to our hotel and we are delighted that your enjoyed the stay. The Signature cookie is our pleasure, come back for more.

      Hope to welcome you again soon.

      Best Regards

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 25 February 2024 via mobile

      We had an incredibly nice stay at this hotel. We stayed here for two nights after cruising for 22 days. The rooms are nicely furnished. It’s new too. We were warmly greeted when we arrived, and every time we returned. The warm cookies were appreciated!
      We ate two meals in the bar, and they were bot( yummy.

      Room tip: Ample free parking. The breakfast offerings are nice too.
      Date of stay: February 2024
      Trip type: Travelled as a couple
      Thank scfamily
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this reviewResponded 21 March 2024

      Dear scfamily,

      We are extremely pleased that you had such a good stay with us. Thank you for your review and compliment. This is teh biggest reward for us. We hope to welcome you back to New Zealand and DT Karaka soon.

      Best Regards

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 6 February 2024

      Easy booking with booking.com. Lovely friendly staff. Clean hotel - spotless. Close to fast food - over the road. Location has easy access to Auckland, airport and Hamilton. Quiet. Super modern technology. Huge gym and lovely outdoor pool with many guest lounges

      Date of stay: February 2024
      • Trip type: Travelled solo
        • Value
        • Location
        • Service
      Thank abcdefghi2016
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this reviewResponded 9 February 2024

      Dear abcdefghi2016,

      Thank you for positive review following your recent stay. We are pleased you found the location great as well as the lifestyle facilities we offer. Thank you for staying with us and we hope to serve you again in the near future.

      Best Regards


      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 11 January 2024

      Had an amazing 5day stay with my partner at this hotel. Staff were friendly and informative and the room was stunning with the little extras provided. They really did make my 1st time- in a hotel experience great, will definitely come back for another stay sometime this year! Well done Double Tree by Hilton👍

      Date of stay: December 2023
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      Thank Venture21747815239
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Gert Venter, General Manager at DoubleTree by Hilton Karaka, responded to this reviewResponded 15 January 2024

      Dear Venture,

      Reading your review makes us very happy that we delivered the experience we are known for and proud of. It is a very big compliment when guests undertake to return for another visit. We look forward to welcoming you back.

      Best Regards,

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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