Avoid this hotel! The manager doesn't care about the guests. My room was 90 degrees when I checked in and it never cooled sufficiently. I complained that night and the next morning, and the clerk was rude and the manager never reached out. A few days later I discovered bed bug bites. I called and reported it and the manager Rachel never called me back. I called again and after beeing put on hold was told she was in a meeting, and again she never called me back. After calling corporate, and they contacted the hotel, Rachel finally took my call. She was extremely rude and told me the hotel did not have bed bugs. Her defensiveness tells me it is an ongoing problem. When I asked her why the HVAC was off and the room tempature was unbearable, I also received no appology or offer of a credit.

I have to give a huge shout out to the incredible customer service from Rachel and her team. They were kind and helpful and the hotel was excellent. Very well located with plenty of parking. I will definitely be back!

I stayed on September 30th, and paid for my hotel the week prior where they charged me two extra transactions of $187 still waiting for it. Get the ring around from marriot and the hotel said it was refunded. Still waiting. Terrible customer service from marriot corp itself and the green bush hotel.