Thought I would try a little something different with my stay in East Greenbush and chose this Fairfield Inn for a Sunday night stay (Sunday nights are widely seen as "shoulder nights" with hotels and therefore are usually when you get them a little cheaper). It was noted that at around 7pm, the parking lot was about 20% full, and when I checked out, probably about 50% full. No tour buses hiding in back. Very little activity ever heard in hallway. So, let's just say they didn't sell out on this night and probably weren't close.
Let's begin with the performance of the wireless internet. Absolutely flawless. The room was clean, but I was left four packets of decaff "coffee", and none of regular. At least it was available in the lobby. No plastic linings in the trash cans. That didn't stop me from using the cans, but it's not the most sanitary way to go about things.
Guest service was standard. Not "wowed", not disappointed.
At 6:15, hot breakfast was not ready, though breakfast is from 6-9. Items were beginning to trickle out, and I took what did and it was fine. But I was never able to see what was offered. This brought what was going to be a 4-star review for lack of value to a 3-star review.
At $129, and on a night the hotel did not sell out, this hotel is not a value. The Capital Region has a TON of options, and while this may have been the market for East Greenbush or a "we're really close to downtown Albany" hotel, cheaper quality options were available within the Capital Region, as a whole. If I could see that the hotel was sold out, or close, I would feel better about paying this. But from what I saw, it was not.
At around $99, and if breakfast was timely, I would have given 5-stars. I simply do not feel that this hotel is a value if one is not stuck on staying specifically in East Greenbush or within say, 5-10 miles of downtown Albany.
It's acceptable, but I was not won over.
