We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Lisa and Rod B
Jefferson, Massachusetts

Smoky smell, no soap in the shower, and in-room coffee cups too tall for the coffee maker!

2.0 of 5 bubblesReviewed 12 Oct 2021
Two nights for a wedding. Left feeling unclean due to smoky smell permeating the halls and breakfast area with no obvious Covid protocols being followed: crowded with unmasked strangers, no spacing. The soap container in the shower was empty, only decaf coffee in the room but that did not matter because the coffee cups were too tall for the coffee maker!
Date of stay: October 2021
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Save with Hilton Honours Rewards
  • Expedia.com
  • Booking.com
  • Hotels.com
0.1 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Book Now with Marriott Bonvoy
  • Expedia.com
  • Hotels.com
  • Booking.com
0.8 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Front Exterior
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $144
  • Hotels.com
2.7 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Choice Hotels
    $221
  • Hotels.com
5.1 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    $187
  • Hotels.com
6.3 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Four Points by Sheraton Albany
$236
Book Now with Marriott Bonvoy
  • Expedia.com
  • Hotels.com
  • Booking.com
6.1 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $212
  • Hotels.com
6.7 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Free parking
Get rewarded with One Key
  • Fairfield Inn
    $250
  • Hotels.com
  • Booking.com
5.1 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Fitness centre
Queen/Queen Executive Guest Room
Get rewarded with One Key
  • Hotels.com
  • Renaissance Hotels
    $540
  • Booking.com
5.4 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    $214
  • Trip.com
5.1 km from Fairfield Inn & Suites Albany East Greenbush
Free Wifi
Pets Allowed
View more hotels in East Greenbush
Reviews (394)
Filter reviews
394 results
Traveller rating
183
123
55
19
14
Traveller type
Time of year
LanguageAll languages
Traveller rating
183
123
55
19
14
Show reviews that mention
All reviews cracker barrel front desk parking lot outdoor pool first floor bit dated hot breakfast lobby albany soap ton
Selected filters
Filter
Updating list...
20 - 25 of 394 reviews
Reviewed 21 September 2021 via mobile

This is definitely an older Marriott Fairfield property that does try to look newer but, fails in some areas. As soon as you drive up, the parking lot shows its age.

First off, this is our second Marriott property in two days. I was greeted with a smile as soon as I walked in the door (not so the previous Springfield). Two thumbs up to the desk attendant. Fresh hot coffee was made available. The lobby was clean and nicely furnished.

Our room.....this is by far the worst layout of any room at a Marriott we have ever stayed in. A long narrow hall to the bed & desk. No place to open our suitcases. There is a TV, coffee pot, microwave, refrigerator, drawers, desk & chair along the wall which is a plus. No sense loading the dresser doors with our clothes for one night.

Small bathroom with the door a few inches from the toilet.

Hopefully, not every room has this lousy layout.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank LoughsofVermilion
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded 28 September 2021

Thank you for taking the time to respond---Some of our rooms are on the smaller side as this is an older property. I do apologize that the room you were in did not come close to what you expect from a Marriott Fairfield Inn. We would like to have another opportunity to have you stay--if you consider it, please let us know you were here before and we will do our best to make your next stay a better one

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2021 via mobile

Stayed at the Fairfield for a basketball tournament in Saratoga. There was 3 of us to include our 13 year old daughter. Staff is very friendly and helpful. Plenty of covid sanitize area's. Hotel is dated (1980) looking. Rooms were clean but room did not have trash bags or any shower amenities. Called front desk and was told there was issues with plastic bags? (I know NY has a .05 fee to buy plastic bags at shopping centers) But they provided me a trash bag. Housekeeping came up and gaves us shower amenities. Location was about 35 minutes from Saratoga Springs. The hotel was very noisy at night due to several basketball teams and a full hotel. Breakfast was covid style. Being it had basically nothing. Plus it seemed like it was not kept stocked well. Coffee was empty and took 20 minutes to replace. Overall it was decent for the price. It also had a pool that wasn't open. Would i stay again? Probably not, there was better options. Also FYI, they only have 1 elevator so if the hotel is full your wait time is high! We did a lot of waiting..

Date of stay: June 2021
Trip type: Travelled with family
Thank mort439
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded 17 June 2021

Thank you for your response---please consider giving us another chance if you find yourself in the Albany area again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2021 via mobile

Quick stay before catching an early morning train to NYC. Clean, quiet, comfortable, large room. Close to the Amtrak Train station. Dining options near by. Friendly staff. Quick and easy check in/check out. Would recommend for anyone needing a place to stay before or after taking the train.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank bethanys282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded 17 June 2021

Thank you for choosing to stay at Fairfield Inn by Marriott Albany East Greenbush.
It was our pleasure to serve you and provide the little extras to make your stay enjoyable.
We look forward to welcoming you back whenever your travels bring you to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2020

We stayed 10 days at this hotel from 5-14-2020 to 5-23-2020 . Chantel , Robert and the rest of the staff went above and beyond to make our stay awesome at this difficult time that we are all facing. This was the first time that we had stayed here at this hotel and we will definitely be back. The staff at this hotel went out of their way to clean and disinfect the rooms and premises. I give them an A +++++++

Kevin & Theresa Connors

Date of stay: May 2020
    • Value
    • Rooms
    • Service
Thank stardust7716
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonnie Barba, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded 17 June 2021

Thank you for choosing to stay at Fairfield Inn by Marriott Albany East Greenbush.
It was our pleasure to serve you and provide the little extras to make your stay enjoyable.
We look forward to welcoming you back whenever your travels bring you to the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2020

This property was fine - clean and adequate rooms with small bathrooms. It was well-located -- an easy drive to our college visit at RPI. We only stayed for two nights, but the second night we were joined by my brother and his family so we could spend some time together while we were all in the same state. It was disappointing to discover the hotel pool was a detached outdoor (CLOSED) version and there was very little common area (just the small breakfast nook) in the hotel. We basically had to hang out in our small rooms -- kids in one room and adults in the other.

The reason for my 4-star review despite the above disappointments is the outstanding staff at the hotel. It is difficult to find words to describe exactly how exceptionally we were treated. Upon arrival, we were greeted enthusiastically by the front desk and encouraged to choose a number for bingo (our teenage boys were very excited). Each time we walked through the lobby, the front desk staff greeted us personally and asked if there was anything we needed. Staff took photos of our large group, helped us find a place to eat dinner, and promptly (and personally) handled some minor room issues. We honestly felt like we were staying at Rob's own house; he was such an incredible host. Thank you, Rob!!

Date of stay: November 2019
1  Thank Anchored
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert S, General Manager at Fairfield Inn & Suites Albany East Greenbush, responded to this reviewResponded 27 February 2020

It was our pleasure to have you stay with us on your recent trip to East Greenbush, I am very fortunate to have an excellent, caring staff that is focused on customer service. We want all our guests to feel at home.
I look forward to welcoming you back the next time you are in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews