It’s on the modern side of the Hampton Inns that I have had the chance to stay in, but it may be a bit tight with a larger group in a regular room. There isn’t much extra space, but it gets the job done, as you would expect. There are plenty of breakfast options, and the surroundings were spotless.
1 . Receptionìst was friendly but didn't give us our usual free bottle of water.
2. Room was very clean.
3. TV was useless. The voĺume was so low that we could not hear it. The remote would allow us to change channels but would not allow us to alter the volume. Has the hotel set the volume so no one can change it ?
4. Beds were comfy but squeaked LOUDLY every time we moved.
5. The noise from the rooms above was terrible. This hotel appears to be fairly new so why didn't they put soundproofing in it ?
6. Breakfast is a joke. It's allegedly served until 10am. We arrived at 08:58am and there was almost nothing left. The lady supposed to be providing breakfast even had a tip jar - expecting tips when she was clearly too lazy to keep the food available. Worst breakfast I've experienced in a Hilton.
Upon arrival we found you could only enter the property from one direction...this would have been a bit confusing had it been after dark.
Check in went smoothly even though we had to wait for the desk clerk to come inside.
Our room was what we expected from a Hampton Inn. It was clean but we were not a fan of the sliding barn door shared by the bathroom and the closet. Also the light for the bathroom was a sensor so when getting up during the night you are accosted by a bright light. Totally unnecessary as there was low lighting on already.
There was no bar soap at the sink. The only soap available was the liquid soap in the container in shower which was attached to the wall. Not convenient when washing hands.
Breakfast in the morning was adequate but had to ask for yogurt as the bowl for the containers was empty except for ice.
At checkout I normally get a receipt but after seeing someone stand for over 5 minutes waiting for a desk clerk, I opted to just deposit the keycard in the receptacle provided and leave.
Note : there was a sign that the hotel was operated independently
Our stay was excellent, which is what I expect from Hilton and Hilton associated hotels. Upon check-in, our original booked room was unavailable, as there was inadequate staff for the high occupancy. However, we were switched to an alternate room which was spacious and clean. Staff were attentive, and the front desk person (so sorry I can't remember her name at the moment!), gifted my toddler a pack of markers. If we're in the Albany area again, I will definitely stay at this location.
After a very long day in the car it was a welcome treat to have warm cookies waiting for us as we checked in. Room was your standard room. Very adequate. Breakfast the next morning was very nice. Many hot choices including eggs, sausage etc. Not just cereal and waffles like many places. It’s a little challenging to find the entrance. I’d call for directions.
