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Traveller rating
434
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4 - 9 of 730 reviews
Reviewed 18 May 2021

I enjoyed my stay at the Hilton. The customer service given was excellent. You can tell upon entering the hotel that it was clean. My room was to my liking. Everything was clean and neat. I would stay here again

Date of stay: May 2021
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Review collected in partnership with Hilton Garden Inn
Thank sheenan822021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2021

the beds were terrible, and the 150 fee in case of damage is crazy too. the pool time you only get 30 mins and at that time they shut the lights off on you in the pool area which isn’t good when you are in there with kids and they don’t like being in the dark.

Date of stay: April 2021
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Review collected in partnership with Hilton Garden Inn
Thank heatherrothfuss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2021

I’ve been here multiple time and will continue to stay here while in East Syracuse. Great property, great service and best breakfast food options during COVID than any other hotel with which I’ve stayed! Definitely recommend you pick this location.

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank christinefronk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2021 via mobile

After needinh to leave the Embassy Suites nearby due to unfriendly service and major issue with their heating and cooling system we were pleasantly greeting by Kelly at the front desk. She was very helpful and made our stay wonderful.

Date of stay: April 2021
Trip type: Travelled with friends
Thank BonnieV70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2021

With tax over $100 per night, not worth it. Room didn’t provide water, only coffee. Only provide very small shampoo and conditioner, 2 soap, low quality. And it means room service needs to come and refill every day.
shower malfunction, make big noise.
Bathroom looks old, wall crack visible paint difference.
But good location, comfortable bed, able to control room temperature, people all wear mask, not too crowded.

Date of stay: April 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Trinitylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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