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darlala74
Queensbury, New York

Great experience at the Desmond

5.0 of 5 bubblesReviewed 6 May 2021
We are a family of four, had a flight out of Albany the next morning. Airport is right down the road. Front desk had a shuttle ready for us at 4:00am, we were also able to leave our vehicle in the parking lot in the park and stay area until our return! When we booked our room we asked for a crib for our 1 year old and upon our arrival, the crib was all ready for him in the room! Staff was amazing and friendly! Amazing experience! We will definitely stay again!
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed 25 April 2021

Although I do not care for the change in decor ( everything is now gray, black, white, with atrocious carpeting), the staff excels in service and friendliness. The location, near the airport, makes the Desmond the place to go prior to a trip. The option for their Park & Fly and the shuttle service can’t be beat.

Date of stay: April 2021
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank suzannesummers2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2021

Phil Genovese, our contact person, and the whole staff was exceptional. They met our every need efficiently and happy to help. The food was very good and the wait staff went above and beyond to meet our needs. I would rate the whole experience with a 5-Star rating.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Vacation635751
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2021

After a unsanitary, dirty, and unsafe night at a nearby hotel, the Desmond welcomed us with smiling faces, immaculate room, and safety. Will definitely be staying here again! Highly recommend and location was great!

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jenniferunderwood12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.