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Crowne Plaza Albany- The Desmond Hotel
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Crowne Plaza Albany- The Desmond Hotel
suzannesummers2021
Hartwick, New York

Desmond

Review of Crowne Plaza Albany- The Desmond Hotel
5.0 of 5 bubblesReviewed 24 Apr 2021
Although I do not care for the change in decor ( everything is now gray, black, white, with atrocious carpeting), the staff excels in service and friendliness. The location, near the airport, makes the Desmond the place to go prior to a trip. The option for their Park & Fly and the shuttle service can’t be beat.
Date of stay: April 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed 20 April 2021
Gideon's International NYS Convention April 16 - 18, 2021

Phil Genovese, our contact person, and the whole staff was exceptional. They met our every need efficiently and happy to help. The food was very good and the wait staff went above and beyond to meet our needs. I would rate the whole experience with a 5-Star rating.

Date of stay: April 2021
  • Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2021
Amazing hotel

After a unsanitary, dirty, and unsafe night at a nearby hotel, the Desmond welcomed us with smiling faces, immaculate room, and safety. Will definitely be staying here again! Highly recommend and location was great!

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask jenniferunderwood12 about Crowne Plaza Albany- The Desmond Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.