After a unsanitary, dirty, and unsafe night at a nearby hotel, the Desmond welcomed us with smiling faces, immaculate room, and safety. Will definitely be staying here again! Highly recommend and location was great!
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Vacation635751
Gideon's International NYS Convention April 16 - 18, 2021
Review of Crowne Plaza Albany- The Desmond Hotel
Reviewed 19 Apr 2021
Phil Genovese, our contact person, and the whole staff was exceptional. They met our every need efficiently and happy to help. The food was very good and the wait staff went above and beyond to meet our needs. I would rate the whole experience with a 5-Star rating.
Date of stay: April 2021Trip type: Travelled on business
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jenniferunderwood12
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Date of stay: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.