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Don B

A Great Place to Stay

5.0 of 5 bubblesReviewed 30 Jul 2024
This was as fine a place as I have EVER stayed in. The staff was wonderful, kind, considerate, caring, and pleasant. The woman who tended the room (I wish I could remember her name) was fantastic. The breakfasts were sensational (cold brew coffee!). The room had everything one could need, all in fine working order. The grounds around the place were welcoming and attractive. the gym was more than adequate, and the jacuzzi a bonus. I will definitely choose this place for all my trips to this vicinity.
Date of stay: June 2024
Trip type: Travelled solo
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,850)
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Traveller rating
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All reviews starbucks coffee home away from home breakfast and dinner great hotel full kitchen pool and hot tub wolf road complimentary breakfast fire pit the entire staff i highly recommend this hotel definitely stay here again waffles front desk staff ny accommodations kitchenette
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11 - 16 of 1,850 reviews
Reviewed 29 July 2024

Kudos to this Homewood Suites. Personnel were all extremely pleasant and helpful - all deserving a "catch me" fish (!) if all of their names were remembered. Upon entering, there is a feeling of cleanliness. Our room was spacious with plenty of fluffy towels. The kitchen area is well stocked - all it needed was a roll of paper towels or sponge for guests to tidy up. Breakfast was good with a variety of offerings to choose from - meats, eggs, breads, fruit, waffles - and the area was set up so crowds did not build up around certain selections. Items were replenished in a timely fashion. The Wednesday evening reception was surprisingly good with many choices to satisfy the most hungry guest.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank 1965pearl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2024

We had a great time at the hotel. The entire personnel.waa very friendly and eager to help. Very good facilities ans good breakfast and very clean room. My family and myself really enjoyed our stay and would have no hesitation at all to recommend the hotel

Date of stay: February 2024
Trip type: Travelled with family
Thank Sonia P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2024

This was year 24 of my friend and I meeting for a night of fun in the Albany area. It was our first visit to this hotel.
The hotel is conveniently located on Wolf Road with free parking. In the evenings, the traffic is VERY fast on Wolf Road (like racing fast), and there is airplane noise from the planes taking off early mornings. Despite those 2 things, we really loved our 1 night stay.
We were in Room 410. We had a kitchenette with a full size refrigerator, stove, dishwasher. The room was large-with many options for seating. The bathroom sink is out in the open, shower and toilet behind closed doors. The sink seemed low-but I believe we had a handicapped room. Everything was very clean!
Breakfast was great! In addition to the normal fare (waffles are found out in the seating area) there are tortillas with many options for southwest breakfast wraps.
The woman checking me in was not friendly or helpful (basically handed me the keys), but all other staff we encountered were fantastic! The elevator was a little weird to find...so some direction would have been a bit helpful.
The pool and hot tub were great-as a matter of fact, the pool was a really comfortable temperature, not cold like most hotel pools! There is a fire pit outside, with a lot of seating around it.
We would stay here again!

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
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Thank 138alp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 June 2024 via mobile

We stayed for one night while visiting RPI. Other hotels are closer to the university but this was the best choice for us since we traveled with teenagers. Great amenities including fitness room, basketball court, and pool, which we mostly did not use. Washing machines are free, which was much appreciated. The printer QR code was not working but the front desk kindly printed my parking pass for the college visit. The front desk staff also recommended a few local restaurants when we asked - and the place we chose was excellent but incredibly large servings. Breakfast was much more than the usual at Homewood Suites — definitely not fine dining but items like yoghurt, fresh berries, and two kinds of tortillas was really thoughtful. I had assembled all Homewood Suites were required to serve the same stuff, which had been our experience over the past 8-10 years. There was more variety at the various Homewood Suites prior to that. Staff was were very friendly and helpful.

Only negatives are that it is an older hotel that it’s in the midst of being renovated and it’s a large hotel, so it is hard for housekeeping staff to keep up. So the carpets are new but furniture is a bit dated.

Room tip: Washing machines and dryers are free. The room has a television and outlets for phone charging. Bring your own laundry supplies or purchase
Date of stay: June 2024
Trip type: Travelled with family
Thank Lorraine777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024

Unsympathetic general manager. I booked 2 rooms. My great aunt fell sick and could not make it and I asked the general manager if I could cancel one booking. He was unkind and said the policy is 48 hours in advance and full price for both rooms had to be paid. We came from 4 hours away in PA and he even denied my request for points to off-set the loss. I booked at Hilton because a dear friend raved about their customer service. Not this location. Very disappointed by his demeanor and overall inability to compromise on any level. I called in advance and spoke with him in person.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jenniferoV9172RY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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