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Mike S
Syracuse, New York

Falls short

3.0 of 5 bubblesReviewed 2 May 2024
Close to subway stop for travel to downtown or Yankee stadium. Dark underpass walking to stop. Industrial neighborhood; stores or restaurants not in immediate area. Clean facilities but room and bathroom small. No room to spread out for longer stay. Good security; elevator key access required. Breakfast minimal, nothing hot; can use toaster and microwave.
Date of stay: April 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this review
Responded 2 May 2024
Thank you for your review Mike, we are sorry to know we didn't meet your expectation, but we appreciate your comments. Hope to receive you again in your next visit to the city.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (194)
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All reviews sparkling water restaurant downstairs live dj frosted glass front desk every staff member conference room smaller side small room water pressure in the shower on site parking easy access to manhattan valet parking great stay the free continental breakfast subway station convenient location
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Reviewed 21 April 2024

15 minutes from manhattan, close to subway, secured. Noisy on weekends. Breakfast very industrial and not ecological.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank murielricca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this reviewResponded 23 April 2024

Thank you for sharing your experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2024

Great place great people and great service. I will stay when I'm in the area. The staff(front desk) was excellent and very helpful.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank COBAMC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this reviewResponded 23 April 2024

Thank you very much for your review! It was our pleasure, hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2024

Joselei was amazing! Friendly and super helpful! The room was nice and before our arrival we requested for top
Floor room and that’s what we got. It had an amazing view! Subway stop is just around the corner, 20 min you are in Manhattan. There was a free refill water, and we really appreciate it. Good breakfast. Definitely a great hotel! 😊

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Francesca D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this reviewResponded 9 April 2024

Thank you for sharing your experience with us, we are glad to know you've enjoyed your stay with us. It is always nice to know our team help out during your stay. Hope to see you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2024

To start, our great experience started with a conversation on the phone with Jose in December of 23 trying to find the right place for our stay. When we spoke with her she was simply wonderful, she answered our questions, and gave some great ideas. Once we arrived she was better than we hoped (she even remembered our conversation from December). While there she gave us great places to go, travel directions, and made getting around all of NY very easy. She was great, she had the ability to be personable and professional at the same time (not always easy to accomplish). The restaurant Rosa's was better than expected by far, and the location was perfect in between two subway lines. With that said Joselei will be one of the reasons we'd stay here again.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank D M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this reviewResponded 9 April 2024

Thank you very much for your review, we appreciate your comments about our team. We hope to receive you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2024 via mobile

Confirmed reservation, charged my credit card and gave away our room. Did not refund parking to which I will fight, and the location is terrible. Never made it past the lobby which had the music so loud we couldn’t even hear the staff! Stay somewhere else…we didn’t drive 3 hours to have our room given away and scramble to find another hotel! Will never stay at this brand again, ever!

Date of stay: April 2024
Trip type: Travelled as a couple
Thank sarimichele
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM GM, General Manager at Wingate By Wyndham Bronx Haven Park, responded to this reviewResponded 22 May 2024

We are sorry for your experience, but unfortunately all reservations must be guaranteed, the policies are clear when you make your reservation. We tried to contact you to provide us with a valid credit card since the one you placed in the reservation was not, but you did not respond to our messages and emails, which is why your reservation was canceled and the hotel was full.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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