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alisabinhope
Rotorua, New Zealand

Dont touch with a barge pole

1.0 of 5 bubblesReviewed 2 Aug 2019
This is a terrible place, we booked bout 3 weeks prior to arriving, immediately realised it was in the wrong area for what we were doing and asked to cancel. No, they do not offer a cancellation. So we figured all good we will work out the subway system which was brilliant. We were emailed the night before our arrival to sign a consent to withdraw funds and send it to them. As we were travelling and don't carry a printer we had to get the manager/owner to agree to meet us at the property as they wouldn't send us the access code to the apartment till we had done this.
He met us and said he would email us the details of the wifi and access, which we couldn't access as we had no wifi access, there is also no cell coverage so he wouldn't text it to us.
TV, well 3 channels that constantly drop out.
Ground floor apt. with windows that don't lock, the entry lock wouldn't work on two occasions. Though we emailed and called the manager he didn't respond.
Rats in the back yard and running in the street, rubbish in the streets, no info on how to dispose of trash. No clean towels, oh and the added extra of black curly hairs in the towels, nice (not).
The kitchen is not well stocked as with equipment, and what was there was dirty, oh and no wine glasses or toaster. We were there for 4 nights so an offer of a change of towels and how to get rid of trash might have been good.
Not enough crocker as it is supposed to sleep 6, no teaspoons.
don't go out after dark as it is seriously unpleasant int he area. Broken electrical sockets plug in bathroom sink didn't work,
Enough said I think
Date of stay: August 2019
Trip type: Travelled as a couple
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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