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Reviewed 2 September 2015 via mobile

We have stayed at a lot of places around the world and this was by far one of the best. Decor is beautiful and modern, sensational pool, amazing food and beverages, staff service and friendliness second to none, our young son enjoyed the cinema room daily, roof top bar is amazing for cocktails and watching the sunset. For surfers, there is a great break close by and uncrowded. We will definitely stay here every time we return to Bali!

Stayed: September 2015, travelled with family
Thank Rina68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded 8 September 2015

Dear Rina68
Thank you for taking the time to post such a kind review for Luna2 studiotel. It is excellent to read that being well-travelled, you found us by far the one of the best!
At Luna2 we aim to provide super-star service, so I am thrilled to read our staff service was friendly and you felt it was second to none. For many of our guests, Lunaplex is a great venue for children and adults alike.
I will be sure to pass on your comments about Space champagne and caviar to our food and beverage team.
I am also glad you were able to walk to the beach for surfing and to visit the skate park.
We look forward to welcoming you back to Luna2 in the near future.

Kind regards

Jessica Lee Cook
Front Office Manager

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Reviewed 20 August 2015

We recently took over all the Luna2 studios and filled them with our wedding guests. This place is too good to be true. The service, the food, the team there is not one flaw! Loved every moment of it!

  • Stayed: June 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Tegan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded 27 August 2015

Dear Tegan B

Greetings from Luna2.
Thank you very much for taking time to write such a positive review to all our departments and the entire Luna2 team. It was a great pleasure to have your wedding arranged by our team and have you stay with us at Luna2 studiotel. Our goal is to exceed your expectations and I am so happy we could do that for you.

The entire Luna2 team looks forward to welcoming you and your family back in the not too distant future.

Warm Regards

Jessica Lee Cook
Front Office Manager

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Reviewed 18 August 2015

We moved around a good bit! We were near the airport for a few nights, in Seminyak a few nights, Ubud a few nights, and Uluwatu a few nights. We lucked out and had great experiences in ALL of our stays. BUT, our time at Luna2 was above-and-beyond. Jessica was super helpful to us in our visits and recommendations and so friendly in showing us around the property.

The feeling of relaxing you get when you walk into your room at the Luna2 is exactly what you hope for. Music playing lightly, beautiful rooms, thoughtful furniture and super spacious. I took extra showers because of how awesome the shower was! And the breakfast was awesome. The staff was super friendly at all times of the day.

There was nothing they could have done to make it any better and we can't recommend it enough!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded 27 August 2015

Dear Patrick D

Greetings from Luna2 studiotel, and thank you so much for your kind review. It is fabulous to learn you felt your stay with us was “above and beyond.” I am thrilled that with just the one night stay with us you felt relaxed in our rooms and enjoyed our ultra-modern touches like the playlist as you arrive to your room, and yes I certainly agree that it can be hard to leave the showers!

We really appreciate your kind words and we hope to see you back soon.

Kind regards

Jessica Lee Cook
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2015 via mobile

There is not one thing I could fault about this hotel. It still looks brand new. Jess and her staff know how to look after you, gives an extra special personal touch. Rooftop Bar, nightclub, cinema, amazing rooms. The cocktails and food is all amazing. Will book this hotel every time now!!!

Stayed: August 2015, travelled with friends
2  Thank summerluvin84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded 12 August 2015

Dear summerluvin84

It was great to host you for your recent stay at Luna2 studiotel, and I thank you for your kind review. I will be sure to share with all the staff your comments that you felt looked after and given the “extra special personal touch”. It is great you got to experience all our outlets - the exclusive Space rooftop bar, Lunaplex cinema, Pop! lounge bar & nightclub, as well as our extensive cocktail menu and Lunafood!
We look forward to seeing you back at Luna2 very soon.

Kind regards

Jessica Lee Cook
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2015

This hotel is spot on. The decor is fun yet chilled, the hotel staff are friendly and very helpful, the roof top bar views stunning, and the food and cocktails are amazing (including the breakfast canapes). Recommend!!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Kez180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luna2_Bali, Front Office Manager at Luna2, responded to this reviewResponded 12 August 2015

Dear Kez180

Thank you for your kind review of Luna2 studiotel.
At Luna2 our aim is to provide super-star service and I am pleased to know we were able to achieve this during your stay. Helmut Roessler, Food and Beverage Manager along with Executive Chef Errol Defoe will be thrilled to read your comments regarding Space rooftop bar and the breakfast canapés in Orbit restaurant!
The entire team hope to see you back for your next visit in the future.

Kind regards

Jessica Lee Cook
Front Office Manager

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