Truly quite please with Hotel from the moment I walked in the door and met Front desk Manager Faylin Fairman who assisted me with an excellent accommodation. I stayed several days and this hotel runs like clock work . Immaculate rooms in a quiet zone off of a busy Hwy. Love the well kept pool and breakfast was fresh and on time everyday As a Bonvoy Titanium I will be staying when am in the area from now on. I was surprise that this hotel was not Brand New so very well kept and up to date, Thank you Faylin and your always courteous and helpful staff. I will be back soon . John Nalewicki

I tried reaching out to various emails and have zero response.
I had a room block for my wedding and almost 30 rooms were booked under my block. There were several issues on my wedding day. This should have been a seamless day.

I booked a double room so that my bridesmaids and I could all get ready together on wedding day. On my wedding day, the staff asked us if we would be willing to give up our room because they double booked. I declined, but it was unbelievable that they would ask the bride to give up her room. I cannot fathom how they overbooked when we had a room block in place to avoid this. They also asked a few of my guests to give up their rooms for the same reason.

My bridesmaid booked a room for the night before and of wedding day. This was supposed to be the same room, because why would she change rooms after one night? They made her switch rooms nonetheless. Once I checked into my room on wedding night, we realized it was the very room they kicked her out of. It even said “Good morning, 'her name'” on the television. Not only was this inconvenient for her, it was not the room that was promised to me and my husband. We were promised the “honeymoon suite” with a fireplace.

I was also promised there would be three shuttles for my event, and there was only ONE. For all of my guests, there should have been the expected three shuttles. When deciding which hotel to choose, I toured the hotel and was told there would be three shuttles. This was very disappointing, as I had to wait for the shuttle to come back on my own wedding night.

I was so excited to book with the Residence Inn because the property was nice and shuttles were included, however I was extremely disappointed and upset with the way everything turned out.

Had a terrible time getting to this hotel. Desk clerk unable to give accurate directions. Despite being less than a mile from downtown Woodbridge, it's about a 20 minute drive. One has to go the opposite direction on US 9 for a couple miles, exit and reenter US 9 going north, then exit US 9 about 2 miles north of the motel, and get back on US 9 going south, to backtrack the same 2 miles to actually access the motel.

Room was average, but television was oriented so that only one person could watch at a time. Fan noise very loud and woke us up every time it roared on or turned off. Breakfast selections very limited.

Final cost of room was $193.72, but $220 was charged to credit card, so I had to follow up with that. I don't need this kind of grief when travelling.