Donald (reservations) at the front desk was phenomenal! He helped me book a stay for my dad while I was in another state. My dad ended up in the hospital the night before he was supposed to check in and Donald helped me change the reservation and assured me that he would have a room when he got out. He was very patient and accommodating I cannot rave about him more. Thanks Donald, I hope you see this you're the best!
Thank you so much for your outstanding review! We are thrilled to hear that you had such a wonderful experience during your stay with us. Your kind words and positive feedback mean the world to us and serve as a great motivation for our team.
We genuinely appreciate your choice to stay with us and are delighted to know that you enjoyed our services and facilities. Our goal is to ensure that every guest has a memorable and pleasant stay, and we are delighted to have exceeded your expectations.
We hope that you will consider us again for your future travels. Our doors will always be open to welcome you back with the same warmth and hospitality that you experienced.
Once again, thank you for taking the time to share your feedback. It was a pleasure having you as our guest, and we look forward to the opportunity of serving you again in the future.
Hotel is well decorated and modern. However room slightly dated but still reasonable. Bedding is typical of Hilton, comfortable. Buffet style breakfast is $15 pp and the gentleman who helps serve breakfast is so friendly. He lets me eat breakfast twice because I had to leave early the first time to take care of some business. Hotel front desk man on the other hand refused a late check out citing full house. Small gym and pool. There is a whirlpool as well. Overall nice stay and would recommend.
Thank you for the positive review - we loved having you stay with us! We are glad you had pleasant interactions with our staff - we hope to welcome you back to the hotel real soon!
This place is great. It's clean. The staff are all super friendly. The business center is private and set up well. It's a nice location. I stayed here for several weeks and would have kept staying if I could have. The bartender and front desk staff were esoeciallly friendly.
Great review! Thank you for the positive comments - our staff love reading these daily - hopefully we will see you again real soon!
My family of four booked a night at the HGI in Wayne last week. We met some other members of our extended family who were also staying here. We haven't seen each other in a while so all of us ended up hanging out in the pool, lobby and breakfast/dining areas just catching up througout our stay. The entire staff (especially Reno at breakfast and Jamie/Jeremy? on the evening Sat night bar shift) were super welcoming and accomodating. Rooms were clean and large and would definitely recommend.
Thank you for the great review - we are fortunate to have some great team members who truly go above and beyond to meet and exceed our guest's expectations! Hopefully if you come back to the area, we will be able to serve you once again!
Had a wedding nearby and needed a place just for the night to crash. Everything was great. Big, clean room with a coffee maker. It was a sauna outside but the AC kept me nice and cold. Bed is great. Everything was exactly what I needed. Check in was easy, quick and efficient.
Thank you very much for the glowing review! We are grateful for your kind words and are pleased to see that we exceeded your expectations. Thank you for choosing to stay with us and hope to see you coming back again. Thank you.
