This hotel and its manager were the absolute worst. I have been a gold Marriott member for years and have NEVER experienced a Marriott Courtyard like this one! It was pricey and run down to say the least. I was told by the staff that TVS in all rooms were not working properly and they were aware of the problem and working on it. Could not watch my favorite channels because they did not link up with the guide and were not available. Staff had the audacity to tell me the only thing they could suggest is that I watch TV in the public lobby which worked! Hallway carpets were dirty and stained terribly, wallpaper discolored and coming off the wall in bathroom, rugs in room not vaccumed, white towels worn and not a bright white, minimal water pressure which was cool in temperature, minimal amenities in the room, pillows offered NO SUPPORT, and heat was not working properly — had to sleep in a heavy sweater. The manager did NOTHING to try and turn the ship around and make my stay somewhat enjoyable. I ended up sleeping in the uncomfortable room chair and going to bed early since I could not watch my favorite TV channels. I called Marriott Bonvoy and complained for the greater good so hopefully they will do something. STAY AWAY! There are so many great hotels out there that make it their mission to give their customers a great experience and take care of them. Not this place! I will think long and hard the next time I stay at a Marriott Courtyard, or any Marriott property.

My wife & I stayed over a busy weekend for a nearby hockey tournament. The staff was very friendly and attentive, making sure we had everything we needed! The rooms and lobby were clean and maintained. We stopped by the lobby bar for drinks and a late bite - I recommend one of their amazing salads!

"All Night Long" by Lionel Ritchie plays in my head...as I listen to the sound of the HVAC unit on the outer wall rattle my teeth like a freight train.

I had the opportunity to stay the night in room 306 recently, and let's just say for the price, it left a lot to be desired. Starting with the HVAC not getting to temperature, and making a terrible noise as it tried. All night long.

Next, the tub. The tub has no way to plug it. Yes, I know hotel tubs are a gross thing, but occasionally they are necessary, as was the case in my recent stay. I called down to the desk, and they were able to send a drain plug to the room. Great fix, but that should not have been necessary.

While I am on the topic of the tub/shower combo, I should state that the temperature really could not get to a significantly warm / nice and hot temperature. It's as if it is temperature controlled.

There was wallpaper in both the bathroom and the bedroom that was bubbling and peeling from the wall.

One of the light bulbs over the nightstand between the beds was not functional.

The light in the room is already very, very poor, making it difficult for those who need to apply makeup to do so.

They make you sign a ridiculous waiver / acknowledgment of sorts about the hotel in the parking lot when you check in. Very strange, having stayed in hotels and average of 100 nights per year over the last decade, I have not stated any other hotel that uses this practice.

There is one elevator to service the entire hotel. They often host lots of kids for sporting events over the weekend, and those kids love to hold the elevator for their friends. You do the math.

The sink in the bathroom is terribly clogged and backs up anytime you use it, even something as small as brushing your teeth.

The toilet barely flushes, so you better flush it after any small matter that is non-liquid touches the water. Even then, you will still find it clogging.

Most alarming, there is a door to a secret storage room in the third floor hallway. This door was essentially locked open. That's right, not locked clothes, but locked open. Always the curious mind, I had to check out what was in the secret room. I was surprised to find many dozens of file boxes full of things like employee records going many years back. Information privacy anyone? PII? Who knows what kind of guest information might be on this paperwork as well. There was far too much of it to simply be employee information only.