I don't understand why some people leave negative reviews because my experience at this hotel was exceptional! From the moment I arrived, I felt welcomed and valued as a guest. The front desk staff, especially Hyorim, went above and beyond to make sure I was comfortable and had everything I needed. She was incredibly warm, attentive, and made my stay truly enjoyable. The level of service I received was outstanding, and I can't wait to return. Highly recommend this hotel to anyone looking for a great stay!