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asres1
Apex, North Carolina

Great stay

5.0 of 5 bubblesReviewed 22 Aug 2023
We will be back, great experience, safe area with clean and spacious rooms. Bus to the city right outside. Most of the staff were very helpful. Breakfast was decent with various options. The breakfast stayed open for a long time
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Homewood Suites by Hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this review
Responded 23 Aug 2023
Thank you for the rating and review! It was a pleasure having you stay and hope to have an opportunity to welcome you back on future visits!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (466)
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All reviews front desk breakfast team every morning the breakfast area great stay the entire staff complimentary breakfast new york city great room definitely stay here again clean rooms convenient location nyc joey housekeeping kitchenette dishwasher
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6 - 11 of 466 reviews
Reviewed 16 August 2023

Stayed at Homewood Suites over the weekend to attend the HipHop50 Concert at Yankee Stadium.

The hotel is lovely, from your arrival to your departure, there is no stress. Complimentary valet parking is such a treat! Why park your car yourself and go through the hassel, when they will do that for you. I was just never more appreciative for a service such as that, after the crazy long drive we endured, to give the keys over to someone to park the vehicle. Thank you Valet Service, you guys truly made the start of this vacation a joy and as busy as you were on check out on Sunday, you handled yourself with professionalism and did everything with a smile on your face!

Next stop, front desk. And checking in was a breeze. Like the fastest check in ever. Provided us with all the information that we required for our stay as far as the daily breakfast hours, what time the bar opened and closed and all the necessary information to make your stay as pleasant as possible. They were all lovely at front desk. The room! Oh wow. I had booked the Double bed with sofa bed and full kitchen. The room surpassed all expectations. It was a great size room, from the sitting area to the bed room. There was five adults and it didn't feel crammed. We were on the 9th floor (suite 904) and the view from our room was just beautiful. Highly recommend requesting that room.

The daily breakfast was decent. I knew what to expect, so I wasn't disappointed at what was provided. The eggs that second day were definitely better than the first day. As were the sausages provided, the turkey sausages provided the first day were truly appreciated by my friends and family that do not eat pork, but they just didn't look appetizing. The eggs were runny. Suggestion, maybe a bank of microwaves for people to warm up their breakfast a little more when they get it. Loved the waffle, cereal, bread/muffin, juice and coffee station. The basket of fresh fruit was a nice touch. The staff that maintained the breakfast area, where friendly, helpful and professional. They were constantly ensuring that everything was topped up and replenished, when they would make eye contact if was a good morning or a hello. It was really nice.

It is a pet friendly hotel, and you would not have known as my cousin and I have the worst allergies and they were not flared, so to your cleaning staff, I thank you!

The grounds is beautiful and are well maintained there are areas to sit outside.

Date of stay: August 2023
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Review collected in partnership with Homewood Suites by Hilton
Thank Tonia E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this reviewResponded 6 September 2023

Thank you for taking the time to leave feedback and a rating based on your time with us! We hope that you will come back and visit again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2023

Overall stay is always pleasant at this location. Kim atvthe front desk is always great to see. They just need to find a better system to make sure guest return their luggage carts as soon as done. I had to make 5 trips up n down to unload my car. Guest gave tendency to keep carts in their room during stay.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank marie a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this reviewResponded 13 July 2023

Thank you Marie for the feedback and rating! We are happy that you enjoyed your time with us and we truly hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2023

This is a great hotel, the rooms are large, and very nice, it has a nice kitchen out with everything you need, it has a great Friday at the continental breakfast. There is a bar. A nice seating, area, outback, and both of the elevators were working.

Date of stay: June 2023
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton
Thank VAtourguide
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this reviewResponded 4 July 2023

Thank you for taking the time out of your schedule to leave a rating and review from your time with us! We are glad you stayed and we hope to have an opportunity to welcome you back again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2023

What a beautiful comfortable place that made us feel welcome the minute we arrived. Would recommend highly. The kids loved the pool. The staff was extremely helpful and free parking right next door. Extremely satisfied.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
1  Thank kellypG3026JW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this reviewResponded 20 June 2023

Thank you for your review Kelly and we are very happy to hear that you enjoyed your stay with us! We do have another question for you in relation to parking if you could please reach out to the General Manager, we would appreciate it!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2023

Just returned from another wonderful stay at Homewood Suites Glenpointe .
Everyone at the front desk was so attentive and helpful. The valet parking and electric car charging were complimentary and so helpful and appreciated!
The suite is a wonderful size, plenty of room for parents and kids. Full size refrigerator and kitchenette are so helpful.
Daily housekeeping kept the suite spic and span during our 6 day stay.
We enjoyed the pool and the free breakfast, as well.

We so enjoyed staying here, a very convenient location for us.

Date of stay: May 2023
    • Value
    • Location
    • Service
1  Thank SarKru
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Homewood Suites By Hilton Teaneck Glenpointe, responded to this reviewResponded 31 May 2023

Greetings and thank you so much for the feedback and rating! It is a pleasure having you stay and we hope to welcome you back again on future visits to the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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