Great staff, everyone makes you feel right at home. My family and I will definitely be back. My only complaint is please tell the Spanish women who work in the buffet area to please stop talking and texting on their phones while working . It looks very unprofessional.
Thank you for the feedback. We will certainly review with the appropriate leaders to take action.
Jegy, Camille, Minirie, Senaida, Loried, Jamilet, Esther, Loried, Ana and Dancy are absoulutely awesome. The entire staff are doing great job. I just wish that the Managers would do great job just like their staff are.
Thank you for the review and please rest assured the entire team is dedicated to excellence. We look forward to future visits and please reach out if we can be of further assistance.
Overall the room was to standard and clean. I felt comfortable letting my daughter crawl on the floor. The free breakfast in the mornings was nothing special. For parking you can either pay a extra $15 a night to park at the hotel or park down the street at a separate hotel parking lot. This is not ver convenient for a family with small children. We woke up to our floor and several other floors having NO POWER. I went down to the front desk and asked for a credit to the room for the loss of consumable food in our fridge. All they offered was 50% that nights stay. From my personal experience working for Holiday Inn, I expect better from this company.
Greetings and thank you for the feedback! We are very sorry that you were impacted by the power failure and wish the situation would have been different as we understand it was stressful for all involved. We hope that you will continue to consider us in the event that you are in the area again and we would love the opportunity to welcome you back!
Overall great experience. Great workout area and pool with nice big windows. Great service. Good location. Easy Parking. Staff is friendly. Thank you Jegy, Kevin and Rich for all your help providing to our needs.
Thank you very much for staying and for taking the time to leave feedback! We look forward to future visits!
What a fantastic hotel. It is modern brand new establishment with spacious rooms and excellent decor. Kay from desk was very welcoming and helpful she swiftly organized our keys to our satisfaction. The hotel manager Mr Joshua S runs the best Homewood suites/Hampton hotel we ever been to
Thank you very much for the feedback! It was a pleasure having you and assisting you and please continue to consider us for future visits to the area!
