Absolute shambles of a hotel. Do not stay here! So much to say about this hotel don’t know where to start! Firstly there’s no bellboy to help you with your luggages when you arrive so you’ll be on a wild goose chase looking for one of the 4 luggage carriers they have in the hotel and you’ve gotta do it all yourself!
If check in says 3pm then don’t expect a room until 5pm, even if you have a new born baby they’re not helpful and don’t care what do ever!
When we booked our hotel 2 weeks prior to arriving we requested a crib to be put in our room on arrival- did they do this? No. Did they give us a crib when we asked on check in? No. Did they give us one when we asked 4 hours later? No. Did they give us one when we rang from a wedding venue we were at to make sure there was one when we got back.. NO! After absolutely kicking off with a pathetic receptionist we finally managed to get some sort of crib (was absolutely disgusting-make sure you bring your own sheets) at 2am that night!!! Absolutely horrific when you have a crying baby who’s used to sleeping in a crib!
We stayed at the hotel for 3 nights and the cleaner never cleaned our room AT ALL. Never made the bed, no new towels. Just came in, emptied the bin (one of the three bins) and left extra bin liners for us. How can they not even make the bed or dust down the furniture or Hoover the room??!!! Disgusting!
They also have no food at breakfast catering to vegetarians or a halal diet so don’t even bother asking them. They couldn’t care less. Unless you wanna eat waffles for breakfast everyday I’d suggest going down the road and eating breaky at the Marriott.
The whole room was so damp. The carpet the floors everything about the room is damp, just feels disgusting to be in. Given they spent so long giving us a room at check in you’d think the room would be spotless, it wasn’t. Dirty behind the bedside cabinets, dirty bedsheets, not hoovered.
Staff are all rude and useless. No one knows anything about anything. As much as the location may be great, don’t bother staying here, go to the Marriott across the road. If you have a baby STAY AWAY from this hotel. You’ll end up traumatised and your baby will become ill like mine.
Overall a horrendous stay and would never recommend this hotel to anyone!

Do not stay at this hotel. I had a spider crawling on my bed. I show the manager, and she said that this is normal. The remote didn’t work. I had to keep calling for towels. I would not recommend this hotel to my worst enemy!!

This hotel was great for us. Good access to the GW Bridge to visit NYC without the super high rates of hotels in the city. Our room was comfortable and spacious with a full-size refrigerator and a stove, which we didn't use. The breakfast area was understaffed for the volume of guests and was often out of food, but the beds were very comfortable.