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RoyalSilk
Edgware, United Kingdom

Good choice!

5.0 of 5 bubblesReviewed 5 Aug 2023
Hotel's Favourite
We had a good one night stay here while attending a wedding elsewhere. This is a large hotel with great views - just ask. It's better value that the hotel next door of the same chain (can't remember the name) and the Marriott close by. We asked for a room with a view and got an amazing view. Breakfast was slightly basic but sufficient - typically Hampton Inn - and of course was complimentary, as was the parking. The downstairs are was very comfortable also as we had to stay waiting for a flight.
Date of stay: May 2023
Room Tip: Ask for a high room with a view.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this review
Responded 14 Aug 2023
Thanks for the rating and review RoyalSilk! We are glad you enjoyed your stay with us! Please continue to consider us in the future as the need arises!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews breakfast staff front desk awesome customer service the breakfast area parking garage is the entire staff clean rooms beautiful hotel a great stay enjoyed my stay complimentary breakfast camille nyc highway
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22 - 27 of 621 reviews
Reviewed 30 July 2023 via mobile

This was our 1st stop on our family's east coast trip. A large, well kept hotel right off the expressway. Free valet available with fast service. Our room was spacious enough for our family and could not hear any road noise. Breakfast was great with many options, but dining space was very limited at times due to the large number of guests utilizing the space. Pool is on the smaller side for the size of the hotel, but our kids enjoyed it. Our biggest complaint is that the fitted sheets were too small for the beds! They barely stayed on the mattress, so they would roll up if you moved at all in bed. Also, traffic going into New York was miserable. Before booking this hotel, I looked into distance and travel times for the places we wanted to see in the city. Most days it took 2-3 times as long as predicted due to traffic. So if you have a lot you want to see in Manhattan, this may not be the most convenient location for you!

Date of stay: July 2023
Trip type: Travelled with family
Thank Foxyfamtravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this reviewResponded 1 August 2023

Thank you for the ratings and feedback!! It was a pleasure having you stay with us and glad you enjoyed the time spent. We hope that we can assist with lodging needs in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2023

Room cleanliness needed improvement. Breakfast area was hectic with tables being occupied for extensive periods by people running a business from their table. The breakfast bar ran out of fruit early.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 132allanl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this reviewResponded 13 July 2023

Greetings 123allanl! Thank you for taking the time to leave feedback and a rating based on your time with us! We are sorry to hear that your stay was not as expected! We are consistently working to improve based on the feedback provided. Please continue to consider us in the future and we will gladly work to show you a brilliant stay!

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Reviewed 18 June 2023

Very nice. Great value. Breakfast was VERY good. Scrambled eggs, sausage, potatoes, waffles, cereal, danishes, juice, coffee. All good quality unlike alot of hotels food. Very clean and modern. Great shower, nice beds and pillows. Indoor Pool was kind of small but nice, comfortable chairs. Fast free valet parking. Right across from the Marriott. Also steps away from the clean NJ transit bus that takes you right into times square for $4.50(apx 30 minute ride)

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Cruiser33552815934
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this reviewResponded 19 June 2023

Hello! We greatly appreciate your positive review and feedback! So glad you were able to enjoy your time in the city! Please think of us for any future travels! Our breakfast is calling your name!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2023

WARNING: FILTHY ROOMS

I have stayed at this hotel Oct of 2021 and it was clean and well kept. However, as of June 2023 this hotel has seriously gone downhill. We booked a one week stay and upon check in each room we were issued was disgusting.

The first room we received keys for had a giant yellow stain on the sheets. The second room had stains on the bedding, hair and filth. The third room had crusty material on the bed skirt. The fourth room had stains on the bed skirt and the rolling pull out cushion to sit on had something that spilled and was running down it.

These rooms are FILTHY! I had my two young children with me and had to find new lodging at 10pm on arrival night.

The floors were also carpeted and the corners of the room and around the bed were clearly never cleaned.

Parking was also an issue. Yes, they do provide valet parking, but traveling with kids, I need access to the extra baby items in my car. I also prefer to park my own vehicles. They suggested I park at the hotel across the street and walk back. If I wanted to park at the Marriott, I would have booked at the Marriott.

Date of stay: June 2023
Trip type: Travelled with family
1  Thank Juliet12783
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this reviewResponded 10 June 2023

Greetings Juliet, Thank you for taking the time to share your experience while with us. We are terribly sorry to hear about the issues that you had and they are not customary for an experience of our guests. Please rest assured that we will work with the appropriate teams and take corrective action. We certainly hope that you will give us another opportunity in the future and we will show you a brilliant stay. If you have any additional feedback or concerns, please feel free to reach out and we will be happy to help!

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Reviewed 17 April 2023

Hotel is right over the line in NJ Great if you are going to Yankee Stadium. I went to Ft Lee and ArthurAve. Check in was easy Dimitri was fast and even gave me a disposable razor because I forgot mine. Hotel is very clean and parking was free and easy. The staff work really hard to provide a free breakfast in the morning. I would recommend this Hotel and will return myself.

Room tip: Pool and fitness center great for families traveling with kids also free breakfast.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank John R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck/Glenpointe, responded to this reviewResponded 18 April 2023

Thank you for the positive rating and review! It was a pleasure having you and we will certainly share the feedback with Dimitri! Please come back and see us again in the future when you are in the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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