Overall, it was a good stay. It was very clean (I have diagnosed OCD and extremely high standards). That is enough for me to give a place five stars.

There were some mildly annoying problems that could be helpful to know about, but not enough to lower the star rating. The first is that I was not allowed to check in because my husband booked the rooms (with my credit card). I’ve never had that happen before and it was unexpectedly inconvenient. If you are booking for someone, I think it is important to know that you must be present.

The second is again a very minor infraction, but good to know about to plan ahead. There was no water in the gym. There was a water dispenser, but the water tank had been removed, so make sure to bring my a water bottle with you. They have pelotons at the gym which was a very happy surprise.

I’d stay here again for sure.

Booked two nights at this hotel during the terrible freeze of the NY tri-state area. Upon check in, I had a sense that things would be off. I asked the front desk about parking and he tells me that I can park across the street (in the Marriott’s parking lot) for free or in the hotel enclosed lot for $15 a day. Why would I park at a different hotel (that prominently displays signs that unlawfully parked cars would be towed) and be charged for parking at the hotel I am staying at? The answer was “that’s what it is”.

10 degree weather and the 2-queen room cannot get above 69 degrees with a significant bitter cold draft near the window. Looking to get into bed and warm up, the beds do not have blankets or comforters and none available in the closet! They only put two white sheets on the bed. I’ve heard that some hotels have started doing this to cut down on the time that Housekeeping spends in each room and to save money on laundry, but on the coldest nights of the year, not having a blanket in the room was horrible. Go take a hot shower. Oh, no fan or heat in the bathroom!

Not a true Hilton experience - a super no-frills hotel. Yes, it was half of the price of the Marriott across the street but you get what you pay for.

We tried several times to talk and explain the situation to the hotel directly. But the hotel refused to understand my case and responded in a simply rude manner.
If you want to reevaluate the situation, just send a different return than the ones you have sent so far, refusing the request.
Confirmation Number: 87529580