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Nicole W

Awesome Customer Service

5.0 of 5 bubblesReviewed 16 Dec 2022
Senaida, Loried and Camille are very helpful and go beyond expectations to provide excellent customer service and a excellent stay. The rooms are huge and clean and stock with shampoo. I will be back again next month.
Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this review
Responded 30 Jan 2023
Thanks for the rating and review! Please let us know if you need assistance in the future with reservations.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews breakfast staff front desk awesome customer service the breakfast area parking garage is the entire staff clean rooms beautiful hotel a great stay enjoyed my stay complimentary breakfast camille nyc highway
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53 - 58 of 635 reviews
Reviewed 16 December 2022

To start with, the heart of any hotel it’s people. From the checkin with dimitri to fabulous drinks made by Joey and some of the friendliest folks during breakfast service shout out to Camille Senaida lamore and Louie the staff is amazing. The rooms are clean and spacious. 10/10 would stay here again

Date of stay: December 2022
Trip type: Travelled on business
Thank Kld311
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023

Thank you for the rating and review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2022

I stayed there for one night. At first they could not locate my reservation. Finally they checked me in. The room had no water pressure the shower dribbled. Finally I checked out & noticed my room had been charged again. ( I had booked the room through there website a non-refundable reservation). So i was charged twice for the same stay. I have since called the hotel at least 10 times with no answers as the manager is the only one that can reverse the charges & he is never available.

Room tip: Please check your bill after checking out
Date of stay: December 2022
    • Value
    • Location
    • Service
Thank Sandeep C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023

Thank you for taking the time to share your experience and we are terribly sorry to hear what you had to go through. If you are still needing a resolution from this, please reach out and ask for the manager on duty to assist!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2022

The room was very comfortable & clean. Staff that work there go above & beyond. The front desk was very helpful. I have stayed there several other times & they never disappoint!! Look forward to staying there again!!

Date of stay: December 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Eileen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023

Thank you Eileen! It was a pleasure having your stay and we hope to have you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2022

Camille , Loried and Ana were absolutely great. The food was good but what stood out the most is when Camille took the time to walk around and greet the guests and made sure that everyone were ok. I definitely will be back again. Also, you have a great staff and the room I stayed in was nice and clean.

Date of stay: November 2022
    • Value
    • Location
    • Service
Thank Sal L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023

Thank you for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2022 via mobile

Senaida, Camille and Loried made sure that the food and coffee was fully stocked and that the tables and everything else was nice and clean. Although Loried could have been more nice . Senaida and Camille made up for her not being nice to the guests.

Date of stay: November 2022
Trip type: Travelled with family
Thank albertusa2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 22 November 2022

Thanks for the raring and review! We hope to have the opportunity to welcome you back again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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