We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed there for one night. At first they could not locate my reservation. Finally they checked me in. The room had no water pressure the shower dribbled. Finally I checked out & noticed my room had been charged again. ( I had booked the room through there website a non-refundable reservation). So i was charged twice for the same stay. I have since called the hotel at least 10 times with no answers as the manager is the only one that can reverse the charges & he is never available.
Date of stay: December 2022
Room Tip:Please check your bill after checking out
Value
Location
Service
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this review
Responded 30 Jan 2023
Thank you for taking the time to share your experience and we are terribly sorry to hear what you had to go through. If you are still needing a resolution from this, please reach out and ask for the manager on duty to assist!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
All reviews breakfast staff front desk awesome customer service the breakfast area parking garage is the entire staff clean rooms beautiful hotel a great stay enjoyed my stay complimentary breakfast camille nyc highway
Review tags are currently only available for English language reviews.
The room was very comfortable & clean. Staff that work there go above & beyond. The front desk was very helpful. I have stayed there several other times & they never disappoint!! Look forward to staying there again!!
Date of stay: December 2022
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Hampton
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Ask Eileen E about Hampton Inn & Suites Teaneck Glenpointe
Thank Eileen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023
Thank you Eileen! It was a pleasure having your stay and we hope to have you back again soon!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camille , Loried and Ana were absolutely great. The food was good but what stood out the most is when Camille took the time to walk around and greet the guests and made sure that everyone were ok. I definitely will be back again. Also, you have a great staff and the room I stayed in was nice and clean.
Date of stay: November 2022
Value
Location
Service
Ask Sal L about Hampton Inn & Suites Teaneck Glenpointe
Thank Sal L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 31 January 2023
Thank you for the review!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senaida, Camille and Loried made sure that the food and coffee was fully stocked and that the tables and everything else was nice and clean. Although Loried could have been more nice . Senaida and Camille made up for her not being nice to the guests.
Date of stay: November 2022
Trip type: Travelled with family
Ask albertusa2022 about Hampton Inn & Suites Teaneck Glenpointe
Thank albertusa2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 22 November 2022
Thanks for the raring and review! We hope to have the opportunity to welcome you back again in the future!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The room I am staying in is clean. Also, the service is good and the staff is fantastic . The breakfast is very good . Senaida, Camille and Lorie customer service is very good. I will come back again.
Date of stay: November 2022
Trip type: Travelled on business
Value
Sleep Quality
Service
Ask abdullahaQ8063QH about Hampton Inn & Suites Teaneck Glenpointe
Thank abdullahaQ8063QH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 22 November 2022
Thanks for the rating and review! We look forward to having you back again soon!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nice big rooms, not on the toes service staff but most things working properly. The best thing about this hotel is definitely the morning breakfast staff that consistently did a superjob during our whole stay (8 days).
Shout out to Senaida, Camille and Ana for being so professional and serviceminded! Raised the barr for the whole hotel.
Date of stay: November 2022
Location
Cleanliness
Service
Ask 1henrikg about Hampton Inn & Suites Teaneck Glenpointe
Thank 1henrikg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Hampton Inn & Suites Teaneck Glenpointe, responded to this reviewResponded 22 November 2022
Thank you for the rating and review! Come back and see us again soon!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC