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Peter K
Washington DC, District of Columbia

A Nice Place to Sleep. Watch Out for the Geese

4.0 of 5 bubblesReviewed 17 Jul 2024
A meaty chocolate chip cookie in an envelope for guests of the Hilton DoubleTree hotel in Somerset, NJ--its “cookie welcome”-- was a consoling enough touch. We had ground five interstate hours from Washington into exurbia fifty miles south of Manhattan. The checking-in paperwork promised that the "property does not require health documentation” and ”that it’s cleaned with disinfectant.”
But we weren’t seduced. By 8 PM, we had spent 40 bleak minutes navigating Somerset’s vast 21st Century office park of six-and seven-story glass tombstones, acres of asphalt and lawn, and nowhere to stop for gas or a bite. We passed a few shin-high signs announcing “lobby” ahead but no details.
Lost, we pulled over for a platoon of jaywalking Canada geese. Another car stopped, too, to ask if we needed help. The driver was a DoubleTree employee who had finished her shift. “Follow me,” she said. She led us through winding Atrium Way, Atrium Drive, Atrium Drive Extension and past a Hilton Hampton Inn and Suites. “Welcome,” said the sign on the portico. But the pandemic froze the construction four years ago, leaving empty window slots, chain link fencing and construction debris. “We’re accepting reservations,” a Hilton ad promises, “for April 18, 2025 and beyond. ”
A short walk from the Hampton Inn we spotted our Somerset Doubleree. It was up and running despite a downpour. Parking was free and abundant, though none was covered. We forgave that as we entered our top-floor room, No. 645. A ravishing rainbow and ignited the windows our “Junior Suite.” Nothing much separates the a king-size bed and twin night tables from the “living room” of a sofa and coffee table.
Six-forty-five is showing a little age. The desk drawer has only one pull, and it’s broken. So is a knob on a dresser’s drawer. The bath provides “designer toiletries” but not enough for 645’s capacity of four guests. Rooted in an office park, it's a nice place to sleep.
Date of stay: June 2024
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 11 July 2024 via mobile

The room was large and the staff is friendly. Value for the price seems reasonable. The hotel is really showing its age, though, and the hallways could use some more attention with old pizza boxes sitting for over a day. I will look for a different hotel on my next trip, but this place is fine.

Date of stay: July 2024
Trip type: Travelled on business
Thank TBDWorldTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2024 via mobile

I typically stay at Hilton properties — & sometimes Marriott — & my travel is typically business related.

I have never stayed at a Hilton or Marriott property with such extraordinary customer service — with such gracious and accommodating staff — ranging from Management (Jessica) & Front Desk staff (Michael & Dowayne) + multiple Housekeeping staff members and also maintenance staff. I’m just mortified I cannot remember everyone’s name!!

Additionally — this property has the single best mobility accessible shower among all the hotels I’ve used (primarily in the mid-Atlantic, ranging from NY to VA). (I even wish I could take the shower controls home with me!)

I simply cannot say enough about the extraordinary hospitality team at this hotel — smiling, gracious, helpful, professional — each are rock stars! Bravo, Hilton — this team should train every team at all your other properties!

Date of stay: June 2024
Trip type: Travelled on business
Thank Mary Margaret C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2024 via mobile

We went to the Binghamton Rumble Ponies game and decided to stay at the doubletree which was right down the road. The place is very clean and the people at the front desk were very nice. Pool was closed but should be open in July 2024. We will definitely be back.

Date of stay: June 2024
Trip type: Travelled with family
Thank MichaelTQ92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024

Well, it was a long drive from Toronto to New Jersey! I had booked this hotel as it was relatively close to Jersey Shore (where I was visiting relatives) and Connecticut (where I was going the following day!), so whilst not entirely in-between, not completely out of the way and a good midway point.

Well, it took a few minutes to find as it's a little off the beaten track, but there were directions, so after driving past it, I doubled back and saw the signs. There is ample parking and I really needed to rest my weary eyes.

The check in was quite easy. I got my chocolate chip cookie which was nice too! The room was spacious. Well, very spacious, so no complaints there. It was a little dated, well, quite dated and well used, but not dirty. As I was exhausted after my 9 hour drive, I thought I would have a quick nap and the bed was more than comfortable enough to give me that.

The bathroom was large enough too. It had all the amenities, so it was ideal. There was also coffee so I could have a quick cup before heading out. In the evening when I returned, there was a wedding celebration in full swing! It was fine as I was really tired, so I slept. And I slept very well.

In the morning, I checked out around midday and it was as easy as checking in, except no cookie on checking out!!

Would I stay here again. Yes. I was happy. No complaints.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Reza K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2023

The entrance was nice. The staff was helpful. The rooms seemed outdated. The carpet had holes or missing pieces of carpet. There was mold in the bathroom. After one night I was ready to leave......

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sassyshu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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