We live nearby the O Bistro Francais and my wife and I were regular diners there from the week before it officially opened. Fred Chirol the manager was a friendly colorful person and his partner Marc the Executive chef is a talented man who in my opinion has never made a bad meal. We absolutely loved the friendly atmosphere and delicious food at fair prices and recommended many people to try it.
But there were several glaring problems from day one they they just did not correct and I’m sure these lead to their demise. And we told them about them. Several times. First, the restaurant ALWAYS looked closed. It was a darkly painted building. The front windows were always dark since they didn’t use the front room on the restaurant and you actually had to enter through a side entrance down a creepy dark alley. They barely lit the alley and you had to actually walk down the alley and peer into the doors to see if it was open. I told them to just put bright lights in the front windows and maybe even a “Yes were open” sign in front. Even a neon sign in the window saying “OPEN”. When I recommended the place to friends they often said they went there but left assuming it was closed because it looked dark and closed. Simply amazing to me that they would make such an investment in opening a restaurant and be so clueless as to not leave the lights on. Simply stunning. And many I know have said the same thing.
Secondly the service was just OK if you were one of a few tables occupied during the week. A friendly Irish girl waitress did a good job. But if it got busier such as on a weekend it was obvious that the waitstaff had no idea what they were doing usually bringing the orders to the wrong customer and often bringing the wrong order entirely. Sorry but that is inexcusable. We forgave it at the beginning as we gave them time to get up and running. But it just never got better, which means the management is not on the ball. Eventually we stopped coming. And heard it closed recently. A shame because it could have been a great local staple. I wish them all well.
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