Sometimes unexpected things happen during trips. I became ill during my recent trip to New Jersey. I felt terrible and had to miss important (and fun) work meetings and activities.

However, the staff at Piscataway Embassy Suites restored my faith in the kindness and caring of humanity! I was surprised at each kind step they took! It started with the driver of the shuttle taking me to a store I requested to go to for remedies when I could detect illness coming on. Then when it was inevitable and I needed to stay in my room, the general manager offerred to go to the store to purchase Covid tests (which were neg), and a thermometer for me! The staff just kept offering support in so many ways! They kept me supplied with hot water, honey, lemon, a remedy the general manager had recommended. They made sure I had things I needed (water, menus of local restaurants that delivered, and even snacks!) They checked in on me, and even wrote a wonderful note wishing me a quick recovery.

They were amazing, and kind, and went above and beyond in so many ways when I was feeling awful, and missing the team building work activities I had come for. Truly exceptional people. Embassy Suites is lucky to have them!

This is my second time staying in this hotel for work, and it is absolutely foul. The rooms are shabby with a grimey feel. Upon check-in this time I was greeted by stained pillow cases, pubic hairs in the shower, and brown running water. The one plus was the pleasant front desk staff. I contemplated switching hotels, but I have meetings to attend on site unfortunately. Next time I will be staying elsewhere, however.

Upon my arrival after driving over six hours, I was greeted by Heide with a very beautiful smile. She welcomed me and told me about the property as well as the hotel offers, welcome drink ticket from the bar. I also asked about where to eat and she gave me that information as well.