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colleenfadams
Alexandria, Virginia

Lovely stay at the Rutgers Inn

5.0 of 5 bubblesReviewed 28 Jun 2024
They have found the solution for the AC!
During the worst of the heatwave, my room was comfortable!
It was my second visit, The Inn is comfortable, quiet and secure.
Front desk and housekeeping are friendly and gracefully competent.
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this review
Responded 3 Jul 2024
Your words are so very appreciated! We are so thankful to hear you stayed cool and enjoyed the comfort and quiet of the Inn! Plus thanks for the shout out to our team!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 23 June 2024 via mobile

Nice inexpensive room . Front staff is wonderful and very helpful. The room was clean and met my needs. Would have been nice to have coffee in the lobby since there aren’t any cafes in walking distance. Appreciated the list of restaurants close by.

Date of stay: June 2024
Trip type: Travelled solo
Thank Sunshine796743
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this reviewResponded 3 July 2024

Thank you so much for highlighting our staff. We think our customer service is top notch and we're happy you do too!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2024

The cheapest hotel in New Brunswick. Hotel is small and remote, located in the Cook- Douglas campus at Rutgers University. So there is nothing around for at least a mile.
1 mile walk to downtown New Brunswick. But the room is clean and that is all that matters.

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this reviewResponded 16 May 2024

We are in a awesome unique location surrounded by nature, yet a few minutes away from all the excitement of New Brunswick. So happy you found our clean hotel up to your standards. Hope you'll consider visiting us again.

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Reviewed 13 May 2024

Overall, this is a very nice and convenient place to stay. It's clean and comfortable, which is all we needed. We enjoyed being close to downtown for food options and if the weather was nicer we could have taken walks from the hotel. They charge for coffee in the lobby, and there are no additional amenities, so if you want a late-night snack or beverage, bring it with you. Personally, a check out at 10am is too early. We were approved for 10:30 by the night staff but unfortunately this was not communicated to the day staff. The clerk called our room but clearly didn't believe us and then continued to have an attitude when we checked out at exactly 10:30, stating we were late. We do recommend the place, and would stay again, but hope for better overall customer service next time. Of note, the check-in staff was excellent.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karen882
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this reviewResponded 16 May 2024

Thank you for your detailed review! We'll take a look at our communication and ensure we find a better way to make sure the staff passes along information. Thank you for your patience and the willingness to try us again.

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Reviewed 26 April 2024

Inexpensive Inn on the Rutgers New Brunswick campus. Renovated dormitory has 2 full size bed units and a few queen bed units. Everything rather basic, but the price, the location and the free parking at a good location on campus is a plus. Small television with basic channels, mini fridge and microwave in room. Wifi free, but limited bandwidth depending upon hour of use and others in hotel. Bucket of ice available upon request. Water pressure in shower just okay, but hot at least.

Pod coffee maker in room, plus Keurig maker in the lobby ($2/pod), but otherwise no breakfast. Little store connected to registration sells some drinks, amenities, snack and some frozen food. Hotel offers list of restaurants in area that make delivery, and you can always leave your car in the lot and take a car service.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank homdl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this reviewResponded 1 May 2024

Thank you so much for your detailed review! Curious to know more about the limited bandwidth you experienced. We just had a major upgrade, so that should not have been the case. We are relatively no frills. Our goal is to provide folks with a convenient, affordable place to rest. We hope we met your expectations.

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Reviewed 18 August 2023

Loved the Rutgers color theme for the décor in the guest room! As a Rutgers University graduate, it was fun to be back on campus for a conference and get to stay here. The staff were very helpful with recommendations and check-in was a breeze. Would definitely stay again!

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank elainemakarevich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deana Pagnozzi, General Manager at Rutgers University Inn and Conference Center, responded to this reviewResponded 24 August 2023

This review makes my team smile :) so happy to be able to welcome you back home. #scarletforever!

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