Overall, this is a very nice and convenient place to stay. It's clean and comfortable, which is all we needed. We enjoyed being close to downtown for food options and if the weather was nicer we could have taken walks from the hotel. They charge for coffee in the lobby, and there are no additional amenities, so if you want a late-night snack or beverage, bring it with you. Personally, a check out at 10am is too early. We were approved for 10:30 by the night staff but unfortunately this was not communicated to the day staff. The clerk called our room but clearly didn't believe us and then continued to have an attitude when we checked out at exactly 10:30, stating we were late. We do recommend the place, and would stay again, but hope for better overall customer service next time. Of note, the check-in staff was excellent.