My husband and I decided to give it a try based on some favorable reviews. We have eaten at another local establishment that we enjoy for the same type of cuisine, but decided to try Matata. The minute we walked in the door, we knew we made a mistake. The servers were harried and not friendly at all. They took our drink orders but were literally running around the restaurant. Mind you, there were only six tables filled at the time, but the seemed very hectic. Not a relaxing atmosphere at all. My husband ordered an appetizer of dumplings. After quite a bit, my salad and soup (part of my bento box dinner) arrived. Then, after awhile later, my husband received his appetizer. We noticed no other table was receiving all their food and nobody had paid a check and left....again only six tables were filled. My husband's appetizer was lukewarm at best and the sauce was separated. It appeared as if the dumplings were taken directly from the steamer and not drained properly and placed into the sauce. No care absolutely for presentation. My salad was also very watery and too much dressing..kind of unappetizing. Then my husband's dinner entrée was delivered. He said it was mediocre at best and again, not very hot. My dinner never arrived. After spending about an hour in this establishment, we decided to leave. When my husband approached the counter to pay his bill, then my dinner appeared. At that point, I did not want it, as the experience was ruined and it was also incorrect for what I had ordered. They offered a discount!! For food not deliverd or eaten??? No. We noticed other people still waiting for food and incorrect food being deliverd to tables. Table next to us even joked that we wanted to eat at the same time?? They hadL same experience as only one person received their appetizer and no entrees in site when we left. Not one table had a complete service in the time we were there and we were there well over an hour. Food quality was so low, service was terrible, we paid for my husband's food and left. Never, ever..again. Stay away!!!! If you want good Asian food, there are other local places much, much better than this..