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Gary L
Essex, Vermont

Hampton Inn RT 17 S in Mahwah wins first prize in my book !

5.0 of 5 bubblesReviewed 5 Feb 2024
What a great hotel and overnight stay! We had been on the road for over seven hours -- and were pretty spent after working a full day no less. But Matthew and Jennifer and Israel were right there, graciously welcoming us at reception. Check-in was a like a pleasant warm breeze with palm trees and relaxing already; and we loved our room - with extremely comfortable mattress (so important!) -- and of course, immaculate. Also, we were NOT facing Route 17 (which can be a little noisy at times). we certainly got our beauty rest before proceeding on our way.. BUT there is more - the breakfast was great. sometimes one dreads the scrambled eggs - but these were not crumbly and over-cooked - they were perfecto, along with perfect roasted potatos and a selection of yogurts. the turkey sausages were perfectly browned with the right, appealing texture taste and color. i saw the chef and wanted to give him a fist pound but he was on a mission to keep the breakfast perfect and didn't have a chance to thank him. so bottom line - if you need a place to hang your hat near Mahwah - this is the best place to do so and thanks again to team Hampton Inn - Matthew, Jennifer and Israel for making it happen and such an appealing, engaging pleasant spot to rest up and/or take care of business!
Date of stay: February 2024
Room Tip: Don't speak breakfast here ! you will enjoy it at this Hampton Inn!
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 23 November 2023

The hotel is like most Hampton Inns in that it is clean, quiet, good bed and pillows. We very seldom encounter issues at Hamptons, but this one had a couple things that stood out. The hotel is getting a bit tired and needs a refresh and in the case of our room, some repairs (tile in bathroom was broken and piece of tile missing). The gentleman on the front desk when we checked in (Nov 09, 2023) was very non-typical for Hampton, in that he was gruff and abrupt and never made eye contact. It was far from a warm greeting!

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank NSCanucks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2023 via mobile

Picked this place over another Hilton (Marriotts booked up) for the breakfast and boy was it bad. Wasn’t there at closing time but everything was gone and what was left for the hot food was cold. We even watched him put new sausage out and it was cold. The breakfast guy was nice but couldn’t handle it.

The Cable didn’t work that night either. Was told that was “not their fault.” I mentioned it the manager in the morning and grabbed the GM’s card. Neither were helpful.

For the price we paid for a Hampton Inn, that place should have been flawless.

Room tip: Pick another hotel
Date of stay: August 2023
Trip type: Travelled with family
Thank Mark P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Joseph, General Manager at Hampton Inn & Suites Mahwah, responded to this reviewResponded 28 August 2023

Mark P,

Thank you for taking the time to review your stay with us. Please accept our sincere apologies for any inconvenience you may have experienced with us. We appreciate all of your feedback and use it to make improvements in the future. Upholding our commitment to providing a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.

Best,
Jean

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Reviewed 20 July 2023

I'd give 4.5 stars if allowed. I stay at Hampton Inns all the time and this one was typically good. The room was large and quiet. The breakfast was a standard Hampton breakfast with one exception -- terrible coffee. The first one I've stayed in that did not have dark roast. Luckily there's a Starbucks 200yds away. Clean, good bed, great pillows (not those horrible overstuffed monstrosities that hotel designers love to use). Quiet air conditioning unit. I would happily stay again.

Date of stay: July 2023
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank HoosierTraveler60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2023

The quietest stay in a very long time at a Motel. We had been thing on going to AirBnb but this changed our mind for now. Staff was friendly and helpful. Breakfast was your typical motel breakfast. We normally just grab some coffee and oatmeal.

Date of stay: June 2023
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Review collected in partnership with Hampton
Thank erniemcavoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 June 2023

Stayed here while visiting family in Ringwood 25min away. Staff was very welcoming, no issues, room was super clean and everything was great. Location is right off the main highway, would recommend.:.

Date of stay: May 2023
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Review collected in partnership with Hampton
Thank Wildcat1111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean Joseph, General Manager at Hampton Inn & Suites Mahwah, responded to this reviewResponded 14 June 2023

Dear Wildcat1111,

Thank you for giving us an AWESOME REVIEW. We are pleased our staff could meet all your needs and offer a home away from home while traveling. We look forward to serving you once again.

Regards,

Jean

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