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cjigga
Philadelphia, Pennsylvania

Nice lobby and seating areas, but lacking otherwise

3.0 of 5 bubblesReviewed 31 Jul 2024
If you're looking for a larger hotel, with a lobby, spa, etc., you'll probably be happy here. We appreciated the included parking and the beachside seating. There were VERY FEW amenities in the room. For the price point and "vibe," I would definitely expect things like robes, shower caps, water glasses, etc. Note the gym does not have an area that is suitable for yoga, stretching, or mat based work.
Date of stay: July 2024
Trip type: Travelled with friends
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    15 - 20 of 2,354 reviews
    Reviewed 21 July 2024

    Beds are horrible, I came with a sore back. It was listed as a handicap room, however there was a tub with shower instead of walk-in shower. Toilet blocked during our stay, sink drained very slow. Ice machine on our floor was broken & the closest ice machine was 2 floors down. 1 out of 3 elevators was out of order during our entire stay. There was bellman to get our luggage out of our car & up to our room. Hot tub was not working. We stayed at this Hotel many times in the previous years and loved it. Cannot how much it changed in a year and not for the better. Sad to say we will not be staying here in the future. It is not worth the high price of the rooms.

    Date of stay: July 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Margaret B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 8 July 2024 via mobile

    Good location. Private beach. Restaurants are walking distance. Short cab ride to New Jersey transit made it easy to access from New York City without a car. Friendly staff. ELEVATOR NEEDS REPAIR. Spa is terrible. We came here for Fourth of July weekend.

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank SMKRVA
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 July 2024 via mobile

    Great location.

    Decent rooms.

    Very poor service.

    Staff is rude.

    Had to call Front Desk 3 times to request for Room cleaning service.
    And Front desk doesn’t seem to care about it.

    Staff needs to be trained to treat guests politely and respectfully.

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank luvqraz
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 July 2024 via mobile

    After walking through the pot smoker’s into the lobby we’re screaming and yelling the bedlam was insane after looking around to see and army of police officers I know this wasn’t good so we proceeded to the elevator with my wife my daughter and son-in-law and my 16 month old grand daughter figuring that would get us out of the line of fire when the elevator opens and two police officers were escorted to make out of the hotel so we then went to our suite which was 1300.00 a night the room stunk of pot and the balcony was full of popcorn along with a messy room we then proceeded to get back in the elevator to go down and tell them this was totally unsatisfactory and we checked out the girl at the desk said we were the 12 couple to check out due to the unsafe atmosphere and all the pot smoking this is totally unacceptable and we should get our money back I was told they were having a management meeting in the morning to see what they were going to do I have been calling since 8:00 this morning with no satisfaction regardless of what they say I’m not paying for that they really need to get their act together so DONT STAY HERE EVER

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank SLIPER
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 June 2024

    We stayed at Ocean Place which was near to our wedding venue location in Rumson the night before our wedding, - we love this Hotel! We scheduled the pre-wedding activities and prep with Ocean Hair Salon. For my bridal hair style, Nancy at the salon made me into a bridal princess, she was pure joy easy to work with and gave me exactly yhr look that I wanted for my wedding! My Makeup was done by Christina a highly recommended make up artist who used to work at the salon, she made a special down to the salon/hotel to make myself and my sisters up for our special day. Highly recommend working with the salon for hair and makeup for your wedding, they are so talented, gracious and so accommodating which made my day go smoothly from a wedding day prep perspective. Also when I did my hair and makeup trial in March, my husband and I got couples massages, (I had Michelle, she was off the charts talented!) The whole experience was so soothing relaxing and wonderful with the amazing staff from the trial to our actual wedding day, I can’t say enough amazing things about everyone . We loved Nancy, Christina and the hotel, we will be visiting again soon!

    Date of stay: May 2024
    • Trip type: Travelled as a couple
      • Value
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      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Carla V
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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