Pros:
1) The sweetest , friendlies, most helpful, and “just a little Ray of Sunshine” night clerk (Pamela).
I observed her handling/juggling several unhappy customers at once (through no fault of hers) and she displayed respect , a positive attitude, and advanced problem-solving skills, till everyone was content.
2)Great location! Walking distance to many restaurants, stores, and a movie theatre.
3) Rooms are clean, stylish, and comfortable.
4) Fresh-baked cookies every afternoon. 5) “Spin-the-Wheel “ and get a prize promotion
5) Grilling area on property
6) Above average exercise facilities

CONS:
1) Massive remodeling project underway, causing several issues (lack of hot water one night, pool not open, workmen/clutte)
2) Breakfast wasn’t very good. Super-thin “Hampton Inn“ bacon, Cheese omelettes and fruit were ok.
3) Housekeeping not available every day, but did clean well when they were scheduled/requested

I was so happy to find this hotel. We had booked a hotel closer to cruise port and had to find a hote last minute due to the nature of the Howard Johnson’s safety/cleanliness. This hote has some restaurants in walking distance and the hotel is almost done renovations and the room was beautiful, clean, and comfortable. The night shift front desk staff ladies were so sweet after all we had been through this hotel a bad situation good.

I’ve stayed at this hotel many times over the years and always enjoyed it. This time? Not so much. The hotel is undergoing renovations and if I’d known that I wouldn’t have stayed there. Here are some things that went on which may or may not be related to the construction.

When I got to my room I tried to connect to the Wi-Fi. I kept entering my last name and room number but no luck. I finally went to call the front desk but could not get the phone in the room to work. I had to call the hotel on my cell phone and wait on hold for a while. The woman at the desk gave me an alternate password and after several tries it finally worked. She said they would send someone to fix the phone. When the man showed up he fiddled with it and discovered that it only worked on speaker phone. Okay. Whatever.

I went downstairs to the fitness center to work out. I tried to wipe down the machine but there were no wipes in the container. I started my work out. After a while I took a break to have a drink. I went over to the water but there were no cups. I had to drink out of my hands.

In the morning while I was having breakfast smoke began pouring out of the toaster. Later the fire trucks came but somehow the smoke alarms didn’t go off. Odd. I left the breakfast to prevent smoke inhalation and went into the bathroom on the main floor. Afterwards I tried to wash my hands but the bathroom had no soap. The entire first floor sitting area is gone so there’s nowhere to sit anyway so I just gave up and left. I couldn’t even sit by the pool because it has no water and no chairs.